Operations Supervisor

Pay Range:

(Minimum to mid pay range specific to (OHIDELNYCACOWAMDCTILNVKYMINJMEMOMAMT)

About Brinks:

Job Description

Brinks Global Services is a division of Brinks Inc. the worlds premier provider of secure logistics and security solutions in more than 122 countries across 5 continents. Brinks Global Services specializes in the secure transportation and handling of valuable goods throughout the logistic value chain from raw materials and components to finished products within the mining banknote precious metal jewelry security art and pharmaceutical industries The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for a Supervisor Operations JFK SORT.

Salary range: 80k-100k

Job Summary:
The Supervisor Operations is responsible for providing management oversight and day to day leadership and ensure optimum level of service is achieved for all customers in the marketplace. This position will also work closely with our customer service teams and our US based Sales team to both fulfill service level agreements and work to obtain new business. This position must be able to work flexible hours and perform hands on freight forwarding responsibilities in addition to leading a front line secured logistics team members. This position functions in an armed environment and requires the enforcement of rules to protect the premises and property of Brinks and its customers and in armored vehicles in transit as well as the safety of persons on the premises of Brinks and its customers including armored vehicles.

Key Responsibilities:

Provide first line supervisor to front line team members

Oversee daily operations including but not limited to inventory management opening and closing of vault and/or facility

Monitor and adjust performance of all staff machines and workflows

Ensure that all shipments are handled in an accurate and timely manner making it to each destination as scheduled and that staff appropriately/properly bag tag sort and route shipments.

Ensure that proper documentation is completed and accurately attached to shipments as required by each shipment/airline: MAWB Label KP I.E. etc.

Manage team and ensure that all steps are taken to rectify issues with shipments where information is missing Notify department managers of any issues regarding

Leverage systems equipment and process redesign to drive continuous improvement in quality and efficiency

Secure inventories by executing controls and ensuring strict compliance with security procedures

Maintain and provide quality customer service an good communication with the customer base

Ensure activates are performed in compliance with company policies and procedures as well as state and federal laws and regulations

Perform other duties as assigned

Minimum Qualifications:

Minimum of 3 years of operations experience in freight forwarding/logistics in a high volume/secured environment in positions of increasing responsibility.

Proficiency with Microsoft Office products including but not limited to Excel Word PowerPoint and where possible internal Brinks proprietary/commercial business software packages (i.e. BITS Garcia etc.)

Must be minimum of twenty one (21) years of age

A current & valid drivers license

A valid weapons permit or ability to pass applicable weapons licensing requirements

A valid guard card or ability to obtain a guard card or any other required licenses

Ability to lift at least 50 pounds on a consistent and regular basis

Must have flexibility in working a wide range of hours including weekends/holidays as needed.

Preferred Qualifications:

Experience in the Air Transportation or Armored car industry

Supervisory experience in a production environment

Knowledge of Customs Regulations

Knowledge of lean/process improvement methodologies

Knowledge of budgeting and planning experience

Bachelors Degree

Professional Skills:

Excellent ethics and integrity

High attention to detail

Collaborative work style

Excellent customer service

Ability to work independently

Professional positive demeanor

If you have the background and integrity we require and are looking for a challenging opportunity we hope you will consider employment with Brinks Global Services U.S. Inc. Brinks provides an outstanding total compensation package for this addition to a competitive salary we offer to eligible employees medical dental vision and life insurance plans. We also offer a 401(k) Plan. If you are interested and meet the requirements for this position please apply.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.

Whats Next

Thank you for considering applying for a job at Brinks. To be considered for this position you must complete the entire application process which includes answering all prescreening questions and providing your eSignature.

Upon completion of the application process you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brinks. For more information about future career opportunities join our talent network like our Facebook page or Follow us on X.

Brinks is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status marital status protected veteran status sexual orientation gender identity genetic information or history or any other characteristic protected by law. Brinks is also committed to providing a drug-free workplace.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.