Operations Supervisor

Location: Airway Heights Washington (Fairchild Airforce Base)

Type: Non-Exempt

Work Schedule: Full-Time/ Monday Friday 7:00 am 3:30 pm (this position requires driving)

Compensation: $24.00 - $27.00/hour

Benefits: Tessera is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time employees.

Full-Time benefits of an Operations Supervisor at Tessera include:

• Medical Dental Vision 401(k) retirement plan Life & Short-Term Disability Insurance

• Flexible Spending Accounts for both medical and dependent care

• 11 paid federal holidays accrual of 12 paid days of vacation at the start of employment paid sick leave

• Potential shared earning bonus

• Tuition assistance is available after 1 year of employment and potential scholarships for qualified dependents

• Professional development certifications and training opportunities

• Verizon wireless discount

• Employee Assistance Program (EAP) and an engaging wellness program

• Public Service Loan Forgiveness eligibility for full-time employees

Tessera is dedicated to Creating Opportunities for People with Disabilities by hiring and supporting individuals with disabilities as well as veterans with disabilities. We take pride in our purpose-driven culture our core values - Inclusion Partnerships Integrity - and our commitment to providing a safe and respectful work environment to our employees.

Tessera is seeking a Hard Working and Motivated Operations Supervisor with a positive attitude.

Typical duties include but are not limited to:

• Provide hands-on supervision coaching and support to janitorial staff leads and supervisors to ensure strong performance and accountability.

• Promote a positive inclusive and safety-focused work environment aligned with company values and contract requirements.

• Oversee daily custodial field operations to ensure cleanliness sanitation safety and overall quality standards are consistently met.

• Conduct training coaching counseling and performance management including evaluations probation reviews and recognition programs.

• Assist with staffing schedules and coverage to maintain operational continuity during absences callouts and peak workload periods.

• Conduct regular quality control inspections and ensure timely corrective actions are completed.

• Attend safety meetings and reinforce compliance with all safety procedures policies and PPE requirements.

• Investigate and resolve employee issues and workplace concerns in a timely professional manner.

• Serve as a field leader and customer point of contact conducting site visits and responding to service needs and requests.

• Collaborate with customers and internal leadership to ensure satisfaction and contract compliance.

• Assist with administrative functions including reporting scheduling job orders and documentation.

• Maintain accurate records related to timekeeping attendance training evaluations incidents and operational reporting.

• Manage supplies inventory equipment and company-issued property including keys vehicles and devices.

• Safely operate and oversee janitorial equipment and ensure proper use of cleaning chemicals and PPE.

• Support floor care and custodial duties in the field as needed to maintain service levels.

• Partner with vocational and support staff on training development and program participation.

• Maintain flexibility to work varied schedules including days nights weekends and holidays.

• All Other Duties as Assigned.

Qualifications:

• 2 years of custodial janitorial or facilities operations experience required.

• 1 year of supervisory or lead experience preferred.

• Strong knowledge of custodial procedures floor care equipment and cleaning chemicals.

• Understanding of workplace safety standards PPE use and compliance practices.

• Experience with scheduling staffing coordination and workforce support.

• Strong communication and leadership skills with the ability to work effectively with employees leadership and customers.

• Basic computer proficiency including Microsoft Office (Word Excel Outlook).

• Ability to maintain accurate records and operational documentation.

• Ability to work in a fast-paced environment and manage multiple priorities.

• Valid drivers license required.

Physical Requirements:

Employees must have the ability to perform the following physical demands for extended periods of time with or without assistance. The physical demands of this position may be reasonably accommodated for individuals with disabilities to perform the essential functions on a case-by-case basis.

• Must be able to lift and/or move up to 50 pounds.

• May be required to reach kneel walk stand and use repetitive motion for several hours at a time based on position duties.

• Work may require repetitive motion reaching lifting kneeling and walking. Standing or sitting for several hours at a time climbing in and out of a vehicle and up and down stairs may also be required.

• Must have the perseverance to work effectively under pressure for extended periods of time.

Requirements:

• A valid state drivers license is required with the ability to obtain and maintain coverage by Tesseras insurance.

• Access to a federal military installation requires a REAL ID-compliant drivers license or an acceptable alternative such as a U.S. passport or military ID in accordance with the REAL ID Act. Please visit this website for more information: be able to obtain and maintain applicable security clearances and installation access. A background check and E-Verify will be conducted for this position.

• Tessera complies with Spokane Countys Ordinance C36666 (Ban the Address) your application can include a PO Box mailing address or another address where you could receive mail if needed. Your physical address is not required as part of the application. If you prefer not to provide an address at all as part of the application please write: do not wish to provide in the address line and you can use Spokane WA 99202 for city state and zip code.

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*** Access to a federal military installation requires a REAL ID-compliant drivers license or an acceptable alternative such as a U.S. passport or military ID in accordance with the REAL ID Act.

Please visit this website for more information: Apply: Visit our website at to complete an application.

Current Employees: need to log into their Workday to apply through the Jobs Hub. Please reach out to your Recruiter if you need assistance.

Tessera is a national non-profit government contractor that is dedicated to Creating Opportunities for People with Disabilities through hiring and supporting individuals with disabilities and veterans with disabilities. We take pride in our mission-focused culture our Core Values Diversity Partnership Commitment Integrity and Quality and our dedication to providing a safe and respectful work environment to our employees.

Individuals with disabilities are encouraged to apply.

Tessera is here to help you with the recruitment process.

If you require an accommodation or support please contact us at

ext. 349 or email.