Operations Specialist
Hanover, PA - USA
Department:
Job Summary
Overview
Job Summary:
The Real Estate Operations Specialist owns the operational
performance of Allegis Groups real estate portfolio 418 offices
and over one million square feet. The Specialist is accountable for
outcomes: service quality cost efficiency vendor performance
and seamless execution across every location in the portfolio.
The Specialist manages office services programs from end to
end owning vendor relationships holding partners to contractual
commitments and driving continuous improvement across the
portfolio.
A core part of this role is supporting office openings and
relocations through active vendor management coordinating
service providers tracking deliverables and ensuring vendors
execute on time and to standard. The Specialist is the operational
point of contact for vendors throughout these transitions keeping
work on track and escalating issues when needed.
The Specialist serves as the primary operational resource for
office services initiatives across the portfolio balancing the
demands of day-to-day management with the discipline required
to drive multiple projects forward simultaneously.
Success in this role requires someone who takes initiative
communicates proactively and holds themselves to the same
standard they hold their vendors and partners.
In-Office Requirement:
- Required in-office presence at least 4 days per week
Responsibilities
Essential Functions:
Workplace & Vendor Operations
- Lead the operational setup of office services and vendors
- for new office openings relocations and expansions in
- partnership with Real Estate Project Management.
- Own and manage day-to-day workplace services
- including coffee water shredding mail office supplies
- and equipment across assigned locations.
- Manage vendor performance ensuring service levels
- issue resolution and compliance with contractual terms.
- When performance falls short the Specialist identifies the
- gap and fixes it.
- Identify assess and resolve service issues escalating
- only material risks or exceptions.
Sourcing & Contracts
- Collaborate with Procurement on supplier evaluations
- pricing reviews and contract documentation.
- Review and validate invoices for accuracy compliance
- and alignment with contracted services.
- Providing subject matter expertise to the Procurement
- team for vendor contracts and renewals for Office
- Services programs ensuring continuity and cost
Financial & Reporting Support
- Own tracking and analysis of vendor spend and prepare
- regular reporting on budgets forecasts and program
- Proactively identify and recommend cost-saving and costavoidance opportunities partnering with leadership on
- implementation where appropriate.
Cross-Functional Coordination
- Serve as the primary operational liaison to Real Estate
- Project Management and Transaction teams for assigned
- office services programs.
- Represent office services in project planning meetings to
- ensure operational readiness and timely execution.
- Lead communication with internal stakeholders setting
- expectations timelines and service standards.
Budget Responsibility:
- Manage program-level spend tracking and provide data
- and insights supporting annual budget development.
- Manage project-level spend tracking and provide data
- and insights supporting annual budget development.
- Prepare and deliver monthly and quarterly spend
- reporting highlighting trends risks and variances.
Qualifications
Minimum Education and/or Experience:
- Bachelors degree or equivalent professional experience in corporate real estate facilities procurement or operations.
- Procurement or vendor management experience
- Experience supporting workplace or service-oriented environments
Skills/Abilities:
- Strong communication and organizational skills.
- Ability to manage multiple priorities and projects
- Knowledge of office operations and workplace suppliers.
- Ability to quickly learn specific intricacies of Allegiss
- workplace operations.
- Experience working with vendor databases procurement
- systems or service contracts.
- Proficiency in Microsoft Office Suite.
Core Competencies:
- Build relationships
- Develop people
- Lead change
- Inspire Others
- Think critically
- Communicate clearly
- Create Accountability
Benefits Overview:
Benefits are subject to change and may be subject to specific elections plan or program terms. This role is eligible for the following:
- Medical dental & vision
- Hospital plans
- 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
- Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)
- Company paid Short and long-term disability
- Health & Dependent Care Spending Accounts (HSA & DCFSA)
- Transportation benefits
- Employee Assistance Program
- Tuition Assistance
- Time Off/Leave (PTO Allegis Group Paid Family Leave Parental Leave)
Salary Range:
$56800 - $85200
The position is bonus eligible
Individual compensation offered for this position within this range will depend on many factors including qualifications skills relevant experience job knowledge geographic location internal equity and other pertinent job-related factors.
The company is an equal opportunity employer and will consider all applications without regard to race sex age color religion national origin veteran status disability sexual orientation gender identity genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation such as the modification or adjustment of the job application process or interviewing process due to a disability please email Lauren Lara at or call for other accommodation options.
Required Experience:
IC
About Company
Allegis Group retired the "Talent2" name and re-branded its specialist recruitment professionals brand to Aston Carter. Aston Carter is a distinguished global provider of recruitment services to companies requiring highly specialised business professionals. We have an unrivalled comm ... View more