Operations, Planning and Fulfillment Manager

Mars


Job Location:

Henderson, NV - USA

Monthly Salary: Not Disclosed
Posted on: 3 days ago
Vacancies: 1 Vacancy

Job Summary

Job Description:

Operations Planning and Fulfillment Manager

Henderson NV

The Operations PlanningandFulfillmentManager will provide leadership inthe ordermanagement and master data aspects of the supply chain.The Manager will directlyoverseethe order processing and shipmentsof all direct-to-consumer D-Commerce and third-party customer orders.

Results-orientedmanager will drive activities to provide superiorguest andcustomer servicehighestquality orderpreparation efficient ordermanagementtimelyshipmentandincreased customer satisfaction metricsworking with CustomersSales and Supply.

The Associate will lead a team ofexempt andnon-exempt (50 in total seasonally). In this role the associate will also be responsibleinoptimizinginternal business processesselectco-packing of finishedgoodsenablingtechnologies anddriving Associate engagement.

What are we looking for

Minimum:

  • 3-5 years experience in Logistics or Supply Chain management or related field.
  • 2 years within leadership role (i.e. coaching training etc.)
  • Ability to influence associates internally and externally.
  • Strong analytical skills and proven ability to manage multiple projects and processes within a complex supply chain environment.
  • Direct to consumer fulfillment and/or logistics and supply chain experience.
  • Continuous improvement mindset - process optimization
  • Negotiating skills.
  • Problem solving skills.
  • Discretion to handle sensitive customer issues.
  • Experience using SAP FedEx Amazon Freight and Logistics Quality Management Systems Good Manufacturing Practices and Food Safety

Preferred:

  • Bachelors degree in Logistics Supply Chain or related field
  • Continuous Improvement and sustainble sourcing of supplies
  • Experience in factory manufacturing and/or co-packing.

What will be your key responsibilities

  • Manage/oversee Master Data Specialistresponsible for allEthel M ChocolatesEGMsite and American Heritage Chocolateitem set-ups and maintenance
  • Manage/overseeFulfillment Specialist and fulfillmentSupervisorAssociates
  • Lead motivate and develop a team of exempt and non-exempt associates todrive outstanding guest and customer service.
  • Drive highest qualitydirect-to-consumer order preparation includingcustom chocolate box assembly.
  • Long term strategic planning of logistics to support digital and wholesale growth efficiently and profitablyincluding physical infrastructure and additional points of distribution.
  • Complete annual Quality (LR) audits with no major findings.
  • Sourcepurchaseandmanage inventory ofall supplies related to packing and shipping.
  • Budget planhire and manageseasonal contractors for peak holiday season.
  • Manage the build of subassemblies for the retail business includingbundles and select finished goods.
  • Manage the execution of custom orders for B2B and keyinternal stakeholders.
  • Manage third-party retailorders freight quotes andlogisticsforlarge orderswithin budget.
  • Share results and other key performance indicators (KPIs) with Customer Logistics Managers and sales account teams onaperiodicbasis.
  • Manage (in collaboration with other functional areas) short supply situations and product allocation processes.
  • Monitor and manage business andAssociate performance metrics and progress against standards.
  • Provideongoingfeedback and coaching to enhanceAssociateperformance.
  • Create and support long-term development plans for allAssociatesto prepare individuals for new responsibilities and enhanced performance in their current responsibilities.

What can you expect from Mars

  • Work with diverse and talented Associates all guided by the Five Principles.

  • Join a purpose driven company where were striving to build the world we want tomorrow today.

  • Best-in-class learning and development support from day one including access to our in-house Mars University.

  • An industry competitive salary and benefits package including company bonus.

#LI-Onsite

#LI-AS2



Find out more about what Mars can offer you by visiting our Global Careers site.

The base pay range for this position at commencement of employment is between the range listed below however base pay offered may vary depending on multiple individualized factors including but not limited to market location job-related knowledge skills and total compensation package for this position mayalso include other elements if eligible including variable pay medical and dental benefits participation in 401k plan and paid time off benefits. Eligibility for these additional elements depend on the position offeredand the employees work schedule (i.e. part-time schedule store associate). Details of participation in these benefit plans will be provided if an applicant receives an offer of employment.

USD 74764.00 - USD 102801.00


Required Experience:

Manager

Job Description:Operations Planning and Fulfillment ManagerHenderson NVThe Operations PlanningandFulfillmentManager will provide leadership inthe ordermanagement and master data aspects of the supply chain.The Manager will directlyoverseethe order processing and shipmentsof all direct-to-consumer D-...

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Mars proudly makes the treats, nutritious meals, and many of your favorite products. Learn why we’re ready to become a part of your family.

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