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Operations Manager
Job Location:
Job Location:
Rutherford, NJ - USA
Yearly Salary:
USD 67500 - 67500
Yearly Salary:
Posted:
23 September 2026 (7 hours ago)
Posted:
Application Deadline:
21 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
ABOUT US
Indie Campers is the leading campervan marketplace on a mission to make road trips accessible to everyone. With a fully digital booking experience and a customer-first approach weve hosted 300000 travelers from 170 countries and delivered over 1M nights on the road.
We offer short-term RV rentals long-term subscriptions and the option to buy one of our campervans. Were a fast-growing tech-driven company looking for top talent to help build the future of road travel.
Indie Campers is the leading campervan marketplace on a mission to make road trips accessible to everyone. With a fully digital booking experience and a customer-first approach weve hosted 300000 travelers from 170 countries and delivered over 1M nights on the road.
We offer short-term RV rentals long-term subscriptions and the option to buy one of our campervans. Were a fast-growing tech-driven company looking for top talent to help build the future of road travel.
THE ROLE
Were looking for an Operations Manager to lead daily execution across a group of 45 depots and approximately 300450 vehicles.
Reporting to the District Manager youll lead Operations Supervisors and their depot teams ensuring vehicles are ready and delivered on time teams have the right staffing and knowledge and operating standards are consistently followed.
This is a hands-on field-based leadership position. Youll be based at the largest depot within your assigned group travel frequently between locations and serve as the first escalation point for critical operational issues.
Were looking for an Operations Manager to lead daily execution across a group of 45 depots and approximately 300450 vehicles.
Reporting to the District Manager youll lead Operations Supervisors and their depot teams ensuring vehicles are ready and delivered on time teams have the right staffing and knowledge and operating standards are consistently followed.
This is a hands-on field-based leadership position. Youll be based at the largest depot within your assigned group travel frequently between locations and serve as the first escalation point for critical operational issues.
WHAT WILL YOU WORK ON
- Lead operational performance across 45 depots delivering service productivity quality and cost targets
- Manage coach and develop Operations Supervisors setting clear daily and weekly expectations
- Ensure vehicles are ready safe clean and available for on-time customer check-ins and check-outs
- Monitor daily and weekly KPIs identify performance gaps and implement corrective actions
- Manage labor overtime scheduling productivity and operating expenses within the approved budget
- Coordinate workforce coverage across locations particularly during seasonal and operational peaks
- Ensure consistent execution of SOPs safety standards compliance requirements and people practices
- Resolve escalated operational and customer issues and prevent recurrence
- Implement new processes systems and district initiatives across assigned depots
- Report performance risks and resource needs to the District Manager
- Visit each assigned depot weekly or fortnightly and complete at least one frontline shift per month
- Serve as the first escalation point when an Operations Supervisor cannot resolve a critical issue
- Maintain availability during weekends and holidays when operationally necessary including a Thursday-to-Monday working pattern during the six busiest months of the year
WHO ARE WE LOOKING FOR
- 58 years of experience in hands-on operations ideally within mobility rent-a-car logistics retail hospitality or another high-volume customer-facing environment
- At least 23 years of experience leading teams several locations or one high-volume site
- Experience managing labor overtime operating costs scheduling and location-level budgets
- Strong understanding of KPIs workforce planning fleet coordination and operational improvement
- A visible hands-on leadership style and willingness to work alongside frontline teams
- Strong coaching problem-solving and performance-management skills
- Excellent communication and stakeholder-management skills
- Professional fluency in English; additional local language capability is a plus
- Strong Excel or Google Sheets skills and experience with operational or reporting tools
- A valid drivers license and willingness to drive campervans
- Availability to travel frequently between assigned depots and respond to critical operational needs
Bonus points for:
- Fleet management or vehicle maintenance experience
- Lean Six Sigma safety project management or similar operations certifications
- Experience implementing operational change across multiple locations
- Experience in highly seasonal or geographically dispersed operations
THE INDIE COMMITMENT!
- A fast-growing dynamic environment where you can directly influence operational performance
- Career growth opportunities within Field Operations including progression toward District Manager
- Continuous training development and coaching
- Competitive total compensation package including a base salary of $67500 and performance-based variable compensation
- PTO paid sick leave health insurance and additional benefits
- Free road trips across Europe North America and Oceania
Are you ready to Go Indie
Required Experience:
Manager
About Company
ABOUT USIndie Campers the go-to campervan Marketplace is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices.Wi ... View more
