Operations Manager – Mowing

We are seeking an Operations Manager to ensure high-quality service for our clients while leading a team of fieldworkers. This role is crucial to the efficient and profitable execution of projects and involves managing crews coordinating resources and maintaining strong communication with clients and internal teams.

Location: Wilmington. NC 28401

Pay: $ 65000- $ 75000 salary

Requirements

• Ability to pass a background check
• Valid drivers license and clean driving record
• Experience in the following disciplines is desirable: fisheries wildlife management conservation ecology biology environmental sciences or forestry pond/lake maintenance landscaping erosion control or stormwater maintenance
• Ability to lift up to 80 pounds and work in various weather conditions
• Proven leadership and communication skills
• Ability to manage multiple tasks and adapt to changing conditions
• Strong organizational skills with attention to detail
• Ability to lift 80 pounds regularly and perform manual labor in outdoor conditions
• Experience operating mowers and turf equipment
• Collaborative team spirit with a focus on quality and results
• Ability to work under pressure and ensure high standards of work
• Possesses core values compatible with those of Dragonfly Pond Works (Teamwork Quality of Work Passion and Simplicity)

Key Responsibilities

• Manage and supervise Wilmington-area mowing crews to ensure efficient and timely completion of projects
• Maintain a safety-first culture and adhere to best practices
• Train teams and perform quality assessments to meet client expectations
• Schedule and coordinate mowing accounts ensuring proper routing and time management
• Monitor and manage equipment inventory and staffing needs
• Provide project management support for key accounts and large projects
• Work closely with Client Service Managers to ensure satisfaction and offer long-term solutions
• Perform hands-on turf management and maintenance duties when needed

Benefits & Perks

• Health Dental and Vision Insurance
• 401(k) matching
• Life Insurance
• Flexible Spending Accounts
• Paid Time Off & Holiday Pay
• Employee Assistance Program
• Referral Bonus
• Protective Footwear Bonus
• Referral Bonus
• Protective Footwear Bonus

Dragonfly Pond Works is a leading environmental service company specializing in stormwater management. Since 2006 Dragonfly has provided routine maintenance and repairs on stormwater devices lakes ponds wetlands and underground facilities.

We are proudly an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race color religion sex sexual orientation gender identity or national origin.

Required Experience:

Manager