Operations Manager Lawrence Campus and Community Relations

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PLEASE NOTE WE DO NOT REVIEW APPLICATIONS SUBMITTED THROUGH MASSCAREERS. PLEASE APPLY VIA THE LINK BELOW:

Northern Essex Community College:

Northern Essex Community College (NECC)serves more than 5000 students annually across its campuses in Haverhill and Lawrence Massachusetts conveniently located within easy reach of Boston and the scenic beaches and state parks of New Englands coastline. Recognized as one of the 2026 Most Promising Places to Work in Community Colleges by NISOD (National Institute for Staff and Organizational Development) NECCs success is driven by a mission-centered culture and a highly engaged workforce. As the first federally designated Hispanic-Serving Institution in New England NECC remains committed to fostering a diverse equitable and inclusive workplace that reflects and supports the communities it serves.

Rooted in the Merrimack Valley NECC plays a vital role in strengthening the region through workforce development expanded access to affordable higher education increased degree attainment and strong partnerships with businesses.

NECC employees are united by a shared commitment expanding access to educational opportunities supporting students in completing their academic journey in a timely and equitable manner and preparing graduates for long-term success in the workforce. The college invests in its people through ongoing professional development opportunities collaborative leadership and a supportive work environment.

POSITION: Full-Time Operations Manager - Lawrence Campus and Community Relations (Staff Associate): LCCR Office; Lawrence Campus (45 Franklin St); 37.5 hours per week Monday through Thursday 10:00am - 6:30pm; Friday 8:00am - 4:30pm; Non-Unit Professional Position.

SUMMARY: Reporting to the Vice President of Lawrence Campus and Community Relations the Operations Manager serves as a strategic and operational partner supporting the execution of departmental priorities community engagement initiatives and executive-level operations for the Lawrence Campus and Community Relations Office. The position is responsible for coordinating complex cross-functional initiatives managing operational systems and workflows supporting community and governmental engagement efforts and advancing projects involving campus leadership external partners elected officials and community organizations.

Working collaboratively with the VP Project Manager Associate Director and campus stakeholders the Operations Manager ensures effective coordination of departmental operations executive communications strategic events and community-facing initiatives while maintaining a high level of professionalism responsiveness discretion and organizational effectiveness in a fast-paced environment.

The role also provides operational oversight for special projects board and committee activities stakeholder engagement efforts budget coordination and executive logistics in support of the Colleges community relations and Lawrence campus priorities. Some evenings and weekends required.

RESPONSIBILITIES:

The responsibilities include but are not limited to the following:

Executive Operations and Strategic Coordination Responsibilities (80%)

• Serves as a strategic operations partner to the VP supporting the coordination and execution of departmental priorities executive projects and cross-functional operations.
• Manages executive operations for the VPs Office including scheduling coordination communications management meeting preparation travel logistics presentation materials and operational follow-through necessary to support institutional and community initiatives.
• Supports departmental workflow management and project continuity by tracking assignments monitoring timelines facilitating communication and maintaining operational documentation and reporting systems.
• Oversees departmental administrative and fiscal operations including budget tracking purchasing coordination invoice management records administration and related operational processes.
• Serves as a primary liaison and point of contact for internal and external stakeholders engaging with the VPs Office exercising professionalism discretion sound judgment and responsiveness in a fast-paced environment.
• Supports operational follow-through for departmental leadership meetings through agenda coordination action-item tracking documentation and communication management.
• Serves as a professional point of contact for students community partners elected officials and campus stakeholders engaging with the VPs Office.
• Performs additional operational and project-related responsibilities as assigned.

Community and External Relations Responsibilities (20%)

• Serves as VPs Office back-up liaison at internal and external meetings if VP and/or other LCCR team members are unavailable.
• Other duties as assigned.

PLEASE NOTE WE DO NOT REVIEW APPLICATIONS SUBMITTED THROUGH MASSCAREERS. PLEASE APPLY VIA THE LINK BELOW:

QUALIFICATIONS:

• Bachelors Degree required with a minimum of 5 years of experience in an executive office environment and/or in an Office Manager role.
• Ability to read analyze and interpret common financial reports and legal documents.
• Ability to think reason and make sound judgments on how responsibilities are completed in compliance with college standards and guidelines.
• Excellent verbal written and interpersonal communication skills.
• Proficient in Microsoft Outlook Word Excel and PowerPoint. Banner experience a plus.
• Ability to work well both independently with little to no supervision as well as part of a team.
• Ability to organize and maintain records reports and projects.
• Excellent judgment and discretion in handling confidential information.
• Exceptional time management skills.

PREFERRED QUALIFICATIONS:

• Experience working in a diverse multicultural environment and experience in higher education practices and procedures.
• Experience with Project Management software.
• Bilingual (Spanish/English)

EQUIVALENCY STATEMENT: Applicants who do not meet the qualifications as noted above are encouraged to put in writing precisely how their background and experience has prepared them with the equivalent combination of education training and experience required for the responsibilities of this position.

CONDITIONS OF EMPLOYMENT:

• All candidates must have legal authorization to work in the United States. Northern Essex Community College does not provide employment-based visa sponsorship.
• Employment is contingent upon the successful completion and review of a background check which will include CORI (Criminal Offender Record Information) and SORI (Sex Offender Registry Information).

SALARY: Anticipated starting salary range is $75000.00 - $80000.00 annually with complete fringe benefit package including competitive health insurance dental insurance basic life insurance long-term disability insurance paid sick vacation and personal leave educational benefits for employee/spouse/dependents and excellent retirement benefits. Official transcripts will be required at the time of hire.

ANTICIPATED START DATE: ASAP

TO APPLY: To be considered for this position click on the Apply Now button you will be prompted to set up a new account or login to an existing account. You will be able to upload the following required documents for consideration:

• Cover Letter describing your qualifications and/or how you may be best suited for the role
• Resume/CV

Review of applications will begin 5 business days from the posting date and will continue until the position is filled.

**Please note that finalist candidates will be asked to provide contact information for three (3) professional references including current supervisor (or at least two previous supervisors)

DEADLINE: Open until filled

Northern Essex Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race color national origin sex disability religion age veteran or military status genetic information gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972 the Americans with Disabilities Act of 1990 Section 504 of the Rehabilitation Act of 1973 Title VII of the Civil Rights Act of 1964 and other applicable statues and college policies. The College prohibits sexual harassment including sexual violence. Inquiries or complaints concerning discrimination harassment retaliation or sexual violence shall be referred to the Colleges Affirmative Action Officer/Title IX Coordinator Elizabete Trelegan (Assistant Director of Human Resources B-219/ ) the Massachusetts Commission Against Discrimination the Equal Employment Opportunities Commission or the United States Department of Educations Office for Civil Rights. Northern Essex Community College will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Prospective employees are encouraged to review the Colleges Annual Security Report (ASR) in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act which can be found on the disclosure page of the Colleges website at: Experience:

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