Operations Manager King Williams

DISCLOSURES

The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The jobs responsibilities/tasks may be modified and/or expanded over time. The company will inform the personnel member when changes in the respective job description are made.

ABOUT THE COMPANY

Enterprise Management Solutions LLC (EMS) is a full-spectrum consulting and management firm specializing in back-office operations financial infrastructure and executive oversight for health and human services organizations. We provide strategic support to affiliated companies through contractual partnerships optimizing operations and maintaining compliance across multiple industries including behavioral health primary care real estate supportive housing and food service.

Our goal is to relieve mission-driven companies of administrative burden by overseeing financial and operational systems that allow leadership teams to focus on quality care and innovation.

COMPANY WEBSITE: PHONE NUMBER:

HUMAN RESOURCES DEPARTMENT PHONE NUMBER: EXT 10

HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS:

POSITION TITLE:Operations Manager - King Williams

ALTERNATE TITLE(S):Executive Director of Healthcare Operations Executive Director of Behavioral Health Operations Clinical Operations Executive Director Senior Director of Healthcare Operations

COMPANY: King William Cultural & Heritage Council LLCStaffing Placement Through Enterprise Management Solutions LLC

DEPARTMENT: N/A

DIVISION: Operations

UNIT: N/A

LOCATION: This role may include a combination of remote administrative work phone/email coordination and occasional in-person support for programs meetings or events in or near King William County Virginia.

ACCOUNTABLE TO: Managing Director of Business Services Logistics and Ventures

ACCOUNTABLE FOR: King William Cultural & Heritage Council LLC through staffing placement under Enterprise Management Solutions LLC is seeking a reliable organized and community-minded Part-Time Operations Manager to support day-to-day administrative operational program event communication outreach vendor coordination and project management needs.

WORK SCHEDULE:This position is up to 10 hours per week. Hours may vary depending on program needs event schedules community outreach administrative deadlines and leadership priorities.

Some evening or weekend availability may be helpful for events community meetings or program activities but scheduling will be coordinated in advance.

CLASSIFICATION: Non Exempt Hourly W2

COMPENSATION:$20.00 per hour commensurate with education proven experience healthcare operations background leadership ability regulatory knowledge and demonstrated capacity to manage multi-program responsibilities.

BENEFITS PACKAGE: This position is eligible for standard W-2 employee benefits including but not limited to those outlined in the Companys official benefits package. Eligibility and participation are subject to the terms and conditions of the applicable plans. Full details are provided in the current benefits package documentation.

ANTICIPATED TRAVEL:50% of the time. You will use a company vehicle. There is no additional compensation for travel.

SUMMARY OF POSITION RESPONSIBILITIES

King William Cultural & Heritage Council LLC through staffing placement under Enterprise Management Solutions LLC is seeking a reliable organized and community-minded Part-Time Operations Manager to support day-to-day administrative operational program event communication outreach vendor coordination and project management needs.

This position is designed for someone who can help keep organizational activities moving smoothly while working a limited schedule of up to 10 hours per week. The Operations Manager will assist with planning tracking scheduling communication documentation follow-up vendor coordination community outreach event preparation program support and internal operations.

The ideal candidate is detail-oriented dependable professional respectful and comfortable communicating with community members families elders partners vendors volunteers and leadership. This person should have strong organizational skills and an interest in cultural heritage local history community engagement and mission-driven work.

SCHEDULED DUTIES AND RESPONSIBILITIES

Administrative Operations

The Operations Manager will support the internal administrative needs of King William Cultural & Heritage Council including:

• Maintaining organized records digital files contact lists program documents vendor information and event materials.
• Assisting with calendars task lists deadlines reminders and follow-up items.
• Tracking program activities event planning steps outreach efforts assigned tasks and completed action items.
• Preparing basic documents forms checklists sign-in sheets agendas meeting notes and internal summaries.
• Supporting communication between leadership vendors volunteers community members participants and partners.
• Assisting with basic data entry document organization spreadsheet updates and operational tracking.
• Helping ensure assigned tasks are completed on time and organized for leadership review.
• Maintaining confidentiality and professionalism when handling contact information stories community records internal business documents and sensitive materials.

Program Coordination Support

The Operations Manager may assist with coordination for programs and services such as:

• Cultural heritage programming.
• Educational workshops.
• Historical presentations.
• Youth cultural learning experiences.
• Community recognition programming.
• Oral history and story preservation projects.
• Cultural exhibits and displays.
• Custom community heritage projects.
• Local history research projects.
• Community storytelling initiatives.
• Family history and legacy documentation projects.
• Community partner events and heritage-related collaborations.

Responsibilities may include helping schedule program dates prepare materials communicate with participants track registrations or interest forms organize notes confirm logistics and support follow-up after programs.

Event Operations Support

The Operations Manager may assist with planning and coordination for events that bring the community together through culture history food music art storytelling education recognition and fellowship.

Event support responsibilities may include:

• Maintaining event planning checklists and timelines.
• Coordinating with approved vendors presenters speakers artists facilitators volunteers and participants.
• Confirming event details such as date time location setup needs supplies materials and assigned responsibilities.
• Preparing event documents flyers sign-in sheets name tags schedules agendas and basic event reports.
• Tracking RSVPs registrations vendor forms participation lists and event-related communications.
• Sending reminders before events.
• Assisting with setup coordination day-of logistics and post-event follow-up when scheduled.
• Helping prepare thank-you messages notes recap documents and documentation after events.
• Supporting community recognition activities connected to programs or events.

Community Communication and Outreach

The Operations Manager may assist with professional communication and outreach including:

• Responding to general inquiries or routing them to the appropriate person.
• Drafting basic emails messages announcements reminders and follow-up communications.
• Maintaining communication with families residents churches schools businesses civic groups historians vendors volunteers and community partners.
• Assisting with outreach for storytelling projects oral history coordination youth programming community recognition cultural events and heritage education.
• Helping collect and organize community interest forms program requests contact information and participation lists.
• Supporting respectful communication with individuals who want to share family history community stories documents photos or local heritage information.
• Maintaining a professional and welcoming tone in all communications.

Storytelling Oral History and Heritage Project Support

Because King William Cultural & Heritage Council works to identify document preserve and share important stories traditions people places and milestones the Operations Manager may support:

• Intake and organization of story submissions.
• Scheduling oral history interviews or follow-up conversations.
• Tracking names contact information permissions releases and project status.
• Organizing submitted photos documents notes recordings and historical materials.
• Coordinating interview times between leadership community members families and media partners.
• Maintaining respectful handling of sensitive family historical cultural and community information.
• Helping prepare basic project summaries timelines contact sheets and follow-up lists.
• Assisting with the organization of legacy heritage or recognition projects.

Partnership and Vendor Coordination

The Operations Manager may assist with communication and logistics involving:

• Community partners.
• Local businesses.
• Churches.
• Schools.
• Civic organizations.
• Historians.
• Residents and families.
• Vendors for approved events.
• Presenters speakers artists facilitators and volunteers.

Duties may include sending confirmations tracking vendor information following up on missing items maintaining partner lists collecting forms confirming schedules and helping ensure commitments are documented and organized.

Basic Marketing and Public-Facing Support

The Operations Manager may assist leadership with:

• Drafting simple event descriptions program announcements and outreach text.
• Organizing website update requests or social media content ideas for leadership review.
• Collecting photos captions testimonials and event highlights for review.
• Preparing basic newsletters updates or community notices if needed.
• Supporting media interview and presentation coordination.
• Helping ensure public-facing materials are professional accurate respectful and aligned with the organizations mission.

PHYSICAL DEMANDS:

• Ability to travel between program sites administrative offices partner locations meetings inspections and other business-related locations as required
• Ability to manage urgent issues competing priorities and operational deadlines in a fast-paced healthcare environment
• Ability to maintain professionalism when interacting with staff clients patients families regulators vendors payers and executive leadership
• Ability to review reports documentation audits schedules operational records and compliance-related materials
• Ability to work occasional evening weekend or urgent operational hours depending on operational needs

WORKING CONDITIONS

King William Cultural & Heritage Council LLC with staffing placement coordinated through Enterprise Management Solutions LLC.

COMPETENCIES AND SKILLS

The ideal candidate should demonstrate:

• Strong follow-through.
• Excellent time management.
• Clear and respectful communication.
• Ability to prioritize tasks within a limited weekly schedule.
• Professionalism and confidentiality.
• Cultural sensitivity and community respect.
• Comfort working with diverse community members.
• Ability to organize information clearly.
• Willingness to learn the organizations programs mission and community priorities.
• Ability to support multiple small projects at once.
• Positive attitude and problem-solving mindset.
• Comfort working behind the scenes to keep projects and people organized.

LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS

Required Qualifications

Applicants should have:

• Strong organizational and administrative skills.
• Ability to work independently with limited weekly hours.
• Professional written and verbal communication skills.
• Basic computer skills including email documents spreadsheets online forms and digital file organization.
• Ability to manage task lists deadlines calendars and follow-up items.
• Dependability discretion and attention to detail.
• Ability to communicate respectfully with community members elders families youth vendors volunteers and partners.
• Interest in culture history heritage preservation community programs local history or community engagement.
• Ability to maintain confidentiality when handling community stories contact information internal documents and project materials.
• Reliable access to phone email and internet.

Preferred Qualifications

Preferred candidates may have experience with:

• Office administration.
• Program coordination.
• Event planning or event support.
• Community outreach.
• Cultural historical educational nonprofit or community-based programming.
• Volunteer coordination.
• Vendor coordination.
• Social media or basic marketing support.
• Recordkeeping spreadsheets and digital file organization.
• Working with community organizations churches schools civic groups or local businesses.
• Oral history storytelling archival genealogy family history or heritage-related projects.

Required Experience:

Senior Manager