Operations Manager I, Distribution

At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for more at .

As guided by Our Credo Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson we respect the diversity and dignity of our employees and recognize their merit.

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Johnson & Johnson is recruiting for a Operations Manager I Distribution ; to join our Vision Care team in Jacksonville FL.

About Vision

Fueled by innovation at the intersection of biology and technology were developing the next generation of smarter less invasive more personalized treatments.

Are you passionate about improving and expanding on the possibilities of vision treatments Ready to join a team thats reimagining how vision is improved Our Vision team solves the toughest health challenges. Help combine cutting-edge insights science technology and people to encourage eye care professionals and patients to proactively protect correct and enhance healthy sight for life. Our products and services address these needs from the pediatric to aging eye in a patients lifetime.

Your unique talents will help patients on their journey to wellness. Learn more at Operations Manager I Distribution oversees daily performance of the third party logistics provider and ensures operational execution meets company expectations. This role manages productivity service inventory accuracy inventory allocation cost and overall distribution performance within the 3PL. The Senior Group Leader serves as the primary operational contact for the 3PL and drives accountability continuous improvement and a strong partnership framework.

Key Responsibilities:
Provide daily oversight of 3PL operations including receiving picking packing shipping replenishment and inventory control
Manage the 3PL relationship with clear expectations for productivity service accuracy and cost performance
Monitor daily workflow labor planning order volume and staffing to ensure timely and efficient execution
Lead daily and weekly operating reviews with the 3PL to address performance gaps and improvement opportunities
Monitor KPIs including throughput on time service inventory accuracy quality and cost per unit
Partner with the 3PL to implement process improvements standard operating procedures and corrective actions
Support layout changes equipment needs process redesigns and throughput-improvement initiatives within the 3PL facility
Ensure adherence to company safety requirements operational standards and compliance expectations
Partner with inventory control quality transportation and supply chain teams to resolve accuracy or service issues
Drive accountability and continuous improvement through root cause analysis and structured problem solving
Support business growth initiatives including network changes system enhancements and new capabilities
Provide clear documentation of 3PL performance reporting and contract compliance

Qualifications:
Bachelors degree in Operations Supply Chain Business or related field (or equivalent experience)
Five or more years of experience in distribution center operations or 3PL management
Strong understanding of DC processes including receiving picking packing shipping and inventory control
Experience managing 3PLs with clear accountability for service cost and operational performance
Excellent problem solving and decision making skills in a fast paced environment
Strong communication and relationship management skills to influence external partners
Experience with WMS systems and operational reporting tools

Preferred Skills:
Background in lean or continuous improvement
Experience with inventory management or material handling equipment
Ability to manage large scale operational relationships and vendor performance

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity age national origin disability protected veteran status or other characteristics protected by federal state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants needs. If you are an individual with a disability and would like to request an accommodation please contact us via or contact AskGS to be directed to your accommodation resource.

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