Operations Manager, Grounds & Maintenance | Full-Time | Tsongas Center (UMass Lowell)

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services with a platform spanning venue development and end-to-end capabilities across venue management hospitality and sponsorship sales. Founded in 2015 the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas stadiums convention centers music festivals performing arts centers and cultural institutions spanning four continents.

Oak View Group is seeking a motivated and experienced Operations Manager Grounds & Maintenance to oversee grounds operations at LeLacheur Park while supporting facility maintenance operations across Oak View Groups UMass Lowell venues including the Tsongas Center. This leadership position is responsible for maintaining championship-level athletic fields coordinating facility maintenance activities supervising seasonal and event operations staff and supporting snow removal operations across OVG-managed properties. Working closely with the Director of Facilities and the Maintenance Technician this position plays a key role in ensuring all venues are maintained in a safe clean and professional condition while supporting year-round operations athletic events concerts and community programming.

This role will pay a yearly salary of $55000 to $65000

Benefits for Full-Time roles: Health Dental and Vision Insurance 401(k) Savings Plan 401(k) matching and Paid Time Off (vacation days sick days and 11 holidays)

This position will remain open until October 16 2026.

Managed by Oak View Group (OVG) the global leader in venue management and live experiences UMass Lowells premier venues include the Tsongas Center and LeLacheur Park. Together these facilities host NCAA Division I athletics professional sports concerts family shows graduations community events and premier baseball welcoming hundreds of thousands of guests each year while delivering first-class experiences through operational excellence and exceptional service.

• Lead and oversee all grounds maintenance operations for LeLacheur Park ensuring a safe professional and championship-quality playing surface for NCAA baseball Futures League competition and other venue events.
• Manage all aspects of athletic field preparation and maintenance including turf management infield clay irrigation systems weather response tarp deployment protective netting landscaping and operation of grounds equipment.
• Support facility maintenance operations across Oak View Group-managed properties at UMass Lowell including LeLacheur Park and Tsongas Center by working alongside the Director of Facilities Maintenance Technician and other members of the operations department to perform preventative maintenance repairs event conversions and general building upkeep.
• Coordinate and support event operations by preparing venues for athletic events concerts commencements and community programming while maintaining a safe clean and operational environment before during and after events.
• Lead snow and ice removal operations for Oak View Group properties at UMass Lowell including planning equipment operation staffing and weather response to ensure safe facility access during winter conditions.
• Recruit hire train schedule and supervise seasonal grounds and operations staff fostering a culture of safety accountability teamwork and exceptional customer service while ensuring appropriate staffing for athletic seasons and special events.
• Coordinate maintenance activities work orders contractor services and operational priorities to maximize facility readiness while minimizing disruptions to scheduled events and campus activities.
• Maintain and operate grounds and maintenance equipment oversee inventories of tools and supplies and ensure compliance with safety standards preventative maintenance programs and Oak View Group operating procedures.
• Serve as a key operational liaison with UMass Lowell Athletics OVG Staff and Lowell Spinners contractors vendors event managers and Oak View Group leadership to support the successful execution of daily operations and special events.
• Perform other duties as assigned in support of Oak View Groups venue operations facilities and event management objectives.

• 35 years of experience in grounds management facility maintenance venue operations or a related field.
• Experience in maintaining athletic fields preferably collegiate or professional sports venues is strongly preferred.
• Working knowledge of building maintenance systems landscaping irrigation and maintenance equipment.
• Supervisory or crew leadership experience preferred.
• Ability to operate tractors utility vehicles commercial mowers skid steers snow removal equipment field maintenance machines and other maintenance equipment.
• Ability to operate or obtain certification to operate lifts
• Valid drivers license required.
• Ability to lift heavy objects and work outdoors in varying weather conditions.
• Willingness to work evenings weekends and holidays and respond to operational emergencies when needed.

Preferred Qualifications

• Degree or certification in Turf Management Facilities Management Horticulture Building Maintenance or a related field.
• Experience with NCAA athletic facilities stadium operations or entertainment venues.
• Knowledge of OSHA safety standards and preventative maintenance programs.
• CPR/First Aid certification or ability to obtain it.

Ideal Candidate

• Strong leadership and organizational skills.
• Exceptional attention to detail and pride in maintaining first-class facilities.
• Excellent communication and interpersonal abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• A proactive hands-on management style.
• Commitment to safety customer service and operational excellence.
• Flexibility to support multiple venues and diverse event schedules.

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.