Director of Operations

Reeder Distributors is seeking an experienced Director of Operations who will be responsible for overseeing daily operational activities across multiple departments ensuring safe efficient and profitable execution of business objectives. This position provides leadership and direction to department managers and operational teams including fuel distribution lubricant delivery dispatch tank operations field service and support functions.

This role is responsible for driving operational excellence through effective leadership process improvement performance management KPI analysis safety compliance and cross-functional collaboration. The Director of Operations serves as a key leader responsible for improving workflows developing employees and ensuring operational goals align with company objectives.

Essential Duties and Responsibilities

• Provide daily leadership and communication across fuel distribution lubricant delivery dispatch tank building tank service field operations and support teams to ensure operational efficiency and alignment.
• Lead coach and develop a workforce of approximately 60 employees including department managers drivers dispatchers technicians tank builders and support personnel.
• Establish clear expectations accountability standards and performance objectives for operational teams.
• Monitor analyze and report key performance indicators (KPIs) including on-time delivery productivity customer satisfaction customer retention inventory utilization operational efficiency and overall department performance.
• Develop implement and continuously improve standard operating procedures (SOPs) to create consistent processes across all operational areas.
• Identify operational challenges analyze trends and implement solutions that improve safety efficiency productivity and overall performance.
• Oversee compliance with DOT OSHA environmental regulations Chevron Quality Standards and company safety policies and procedures.
• Partner with Safety leadership to promote a strong safety culture reduce risk and ensure compliance across all departments.
• Lead daily operational meetings cross-department communication initiatives and weekly management updates to improve visibility accountability and collaboration.
• Manage workforce planning needs including staffing levels employee development performance management and succession planning.
• Conduct employee coaching conversations performance evaluations corrective actions and leadership development initiatives.
• Evaluate current workflows and lead continuous improvement projects focused on routing efficiency cost reduction productivity improvements and service quality.
• Collaborate with executive leadership regarding budgeting operational planning P&L review strategic initiatives policy development and long-term business growth.
• Support customer relationships by ensuring operational teams consistently deliver reliable high-quality service.
• Perform additional duties as assigned based on business needs.

Required Qualifications

• Previous leadership experience overseeing operations teams in fuel distribution transportation logistics field service industrial services or related industries.
• Experience managing supervisors managers and cross-functional teams.
• Strong understanding of operational KPIs reporting and performance management.
• Experience developing and implementing SOPs processes and operational improvements.
• Knowledge of DOT OSHA environmental and workplace safety requirements.
• Ability to analyze operational data and implement corrective action plans.
• Strong leadership communication decision-making and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced operational environment.

Preferred Qualifications

• Experience overseeing fuel lubricant transportation or petroleum-related operations.
• Experience managing large teams across multiple departments.
• Budgeting and P&L experience.
• Continuous improvement or process improvement experience.

Skills and Competencies

• Operational Leadership
• KPI Reporting & Analytics
• Process Improvement
• SOP Development & Implementation
• Workforce Planning
• Performance Management
• Fleet Operations
• Fuel Distribution Operations
• Safety & Compliance Management
• Budgeting & P&L Analysis
• Employee Coaching & Development
• Cross-Functional Communication
• Problem Solving & Decision Making
• Strategic Planning

Physical Requirements

• Ability to work in both office and operational environments.
• Ability to visit field locations warehouses shops and customer sites as needed.
• Ability to sit stand walk and perform standard job functions as required.

Company Overview

Since 1973 Reeder Distributors Inc. has been a family-owned and operated company built on reliability customer service and quality. Our success is driven by the dedication of our team many of whom have built long-term careers with us.

We are committed to exceeding expectations and providing the highest level of service to our customers.

Reeder Distributors Inc. is an equal opportunity employer. We recruit qualified applicants and advance employees without regard to race color religion gender sexual orientation gender identity gender expression age disability medical condition genetic information national origin marital status veteran status or any other status protected by law.

We are committed to providing reasonable accommodations for individuals with disabilities throughout the application and interview process. To request accommodation please contact

Disclaimer: The statements above are intended to outline the general scope and level of work assigned to this role. They are not intended to be an exhaustive list of all duties responsibilities and skills required. Employees may be asked to perform other tasks outside of their usual responsibilities as needed.

Required Experience:

Director