Operations Manager

Managementoperations for Impact Fire will consist ofsupervision ofsales superintendents and/ortechnicians for theLouisianadistrict. Work to achieve the financial operational and customer satisfaction goals established by the District General SUMMARY:This position is a local operations management position that reports to District General Manager. The Operations Manager is responsible for ensuring the effective operation of the applicable division(s). The Manager will supervise technical and administrative personnel to achieve financial or operational goals. The Manager will be responsible for ensuring customer satisfaction and responsible for ensuring a safe working environment for technical personnel and ensuring personnel are properly RESPONSIBILITIES:Work with the General Manager and other managers to develop financial and operational goalsEnsure the effective operation of the Division and the efficiency of productivity goals for the technical and administrative goals that fit in with the tactical priorities of the the assigned monthly goals for revenue and cost control; work to correct any budgetary deficienciesLead the technical and administrative personnel in providing a high level of customer serviceLearn and ensure compliance with all applicable industry codesProtect the companys assetsPerform any other tasks assigned by the General Manager or Managing MemberJOB REQUIREMENTS:Minimum of 3 years related operational management experience either in the fire protection industry or the commercial customer service of NICET requirements in the industry or equivalent training from manufacturers or knowledge of all product lines and services offered by Impact Fire with the Microsoft Office Suite and the ability to quickly learn the Companys information systems -developed interviewing and hiring written and verbal communication to work flexible hours including weekends to meet customer to travel out of town including overnight a high level of customer organizational skills positive attitude and an ability to learn a valid drivers license and driving record that meets company addition to the above the most desirable candidate will have:A four-year college degree in management or business administration or comparable experience is a plusIndustry licensing or certification of competency with fire alarms and commercial sprinkler systems