Operations Manager

Zenith is one of Publicis Groupes largest media agencies spanning 95 markets globally with US offices in New York Burbank Chicago Atlanta and Detroit. For more than 30 years we have been at the forefront of media helping to evolve and reshape the industry. We are highly regarded as a true agency partner by many high-profile brands for our expertise across numerous categories and wide range of capabilities that are unparalleled in the industry. Clients hire us for our track record of excellence in strategic planning investment and measurement. We also have specialist offerings including content commerce multicultural and future-proofed data capabilities.

The Manager Operations is responsible for executing core operational processes across client accounts ensuring delivery excellence financial accuracy and adherence to standardized workflows. This role partners cross-functionally with Strategy Investment Finance and Client teams to manage timelines reporting and operational execution.

Project & Delivery Management

Own project management and timeline tracking across multiple workstreams

Ensure all deliverables are completed on time and accurately

Manage competing priorities and escalate risks proactively

Financial Operations & Reporting

Support financial reporting budget tracking and billing reconciliation

Ensure accuracy across systems

Partner with Finance and offshore teams on reconciliation and QA

Process Execution & Optimization

Execute and enforce standardized operational processes and best practices

Identify inefficiencies and recommend process improvements

Support implementation of new workflows tools and automation

Cross-Functional Coordination

Act as key point of coordination across Strategy Investment Finance and Client teams

Ensure alignment on deliverables timelines and dependencies

Communicate risks and issues clearly to stakeholders

Systems & Data Management

Provide support and oversight of operational systems and tools

Ensure data accuracy and compliance across platforms

Assist with system troubleshooting and user support

Strong attention to detail and accuracy

Ability to manage multiple workstreams simultaneously

Strong organizational and time management skills

Analytical mindset with comfort working in data-heavy environments

Strong communication skills

Collaborative and solution-oriented

13 years experience in operations finance project management or data analysis

Experience in media marketing consulting or similar environment preferred

Bachelors degree in Business Finance or related field

Proficiency in Excel and operational systems

Our Publicis Groupe motto Viva La Différence means were better together and we believe that our differences make us stronger. It means we honor and celebrate all identities across all facets of intersectionality and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.

Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage dental vision disability 401K as well as parental and family care leave family forming assistance tuition reimbursement and flexible time off.

If you require accommodation or assistance with the application or onboarding process specifically please contact

All your information will be kept confidential according to EEO guidelines.

Veterans Encouraged to Apply.