Operations Internship

Hybrid (Morristown NJ)

ABOUT PERFORMLINE

PerformLine is a leading provider of multi-channel marketing compliance technology for enterprises in highly regulated industries. The companys platform supports pre-publication review of marketing assets and post-publication monitoring across marketing channels including web social and emailhelping organizations manage risk ensure regulatory compliance and protect their brands at scale. PerformLine is headquartered in Morristown New Jersey and serves clients across financial services and other regulated markets.

Come as you are. We are an equal opportunity workplace celebrating diversity and committed to creating an inclusive and equitable experience for all.

MISSION

Our mission is to empower compliance leaders with the technology and knowledge to ensure their organization and partners provide transparent and accurate information to consumers across any channel.

OUR INTERNSHIP PROGRAM

Our program provides value for our interns both during and after their internship!

PerformLine interns can expect to build valuable skills knowledge tools and training through a series of hands-on prep sessions to fully prepare them for their next career move. Think mentorship resume reviews / enhancements interview training and even mock sessions to practice their new skills!

**Ask about earning course credit for your university!!**

WHAT YOULL DO

Data & AI Workflows

• Use Claude and other AI tools to extract clean and transform large client data sets building repeatable AI-assisted workflows instead of one-off manual pulls
• Analyze data and surface actionable insights using Claude to accelerate exploration summarization and reporting within the product interface
• Maintain tracking of client-specific reporting goals based on quotas and capacity
• Conduct industry research (federal regulation speech analytics internet protocols) and use AI to synthesize findings and apply them to team processes in real time
• Build comprehensive playbooks and prompt guides to add to our training library

AI & Automation Support / QA

• Test AI and automation tools by running structured test cases evaluating outputs and flagging failures or edge cases for engineering follow-up
• Identify candidates for AI automation by spotting repetitive manual tasks based on volume repeatability and error rate
• Handle exceptions and edge cases that AI cant yet manage applying judgment where human review is required
• Use SQL and AI-assisted checks to validate that automated and AI-generated outputs match expected results
• Track QA outcomes across AI/automation rollouts noting regressions and gaps
• Build reports that measure AI/automation impact vs. manual baseline (time saved error reduction task deflection)

WHO YOU ARE

• Organized detail-oriented and an expert multi-tasker
• Quick to learn new technologies and curious about applying them to real work
• Excellent writing and research skills (including the ability to prompt AI effectively)
• Self-motivated team player comfortable in a high-growth fast-paced startup
• Able to take a project and run with it under limited supervision
• Positive can-do attitude that thrives amidst ambiguity
• Track record of over-achievement

WHY YOULL LOVE US

• Growth potential and great intern retention rate
• Start up atmosphere no cubicles or suits here!
• Fun work environment where hard work is rewarded
• Frequent happy hours and team outings
• An office always stocked with coffee snacks and other drinks
• Teammates who have your back in and out of the office

WHAT WE OFFER

• Estimated hourly range $20-25.
  • Exact compensation for this role depends on a variety of factors including experience skills and market data.

PerformLine participates in E-Verify

This role requires work authorization without employer sponsorship