Operations District Manager

About CCS

Community Concierge Services (CCS) is a nationwide provider of doorstep waste and recycling collection for apartment communities. Each night our team of 700 employees services more than 160000 apartment units across the country. Were growing fast - and we promote from within rewarding performance and reliability with advancement added responsibility and new opportunities.

The Opportunity

As an Area Operations Manager youll own end-to-end operations for doorstep trash collection across your market. Youll lead new community rollouts build and develop your team partner with property managers and work alongside your crew in the field.

This role blends white-collar leadership with blue-collar grit. Youll manage schedules payroll and client relationships by day and youll roll up your sleeves and lead from the front at night. If you thrive in a fast-paced high-accountability environment and want to grow with a company thats scaling quickly this is your seat.

What Youll Do

• Lead nightly operations across multiple residential properties ensuring flawless on-time execution
• Hire train and coach porters to CCS service standards
• Conduct on-site quality audits and employee performance checks
• Build and maintain strong relationships with property managers and clients
• Manage scheduling and route coverage - no missed pickups
• Oversee employee logistics: safety gear reporting apps and ADP payroll
• Respond quickly to on-site issues such as equipment failures or staffing gaps
• Maintain nightly reporting payroll employee documentation and compliance
• Support new community onboarding including resident orientations and equipment distribution

Who You Are

• A hands-on leader who isnt afraid to work late nights or jump on a route when needed
• A proactive problem solver and communicator - honest accountable and solution-focused
• Comfortable managing people systems and processes in a fast-paced environment
• Flexible and responsive - able to pivot when staffing gaps or service issues arise
• A team builder who leads by example and wants to grow as the company grows

Requirements

• Clean driving record with 5 years of driving experience (required to operate a company vehicle)
• Ability to pass a background check and drug test
• Basic proficiency with Microsoft Office (Word Excel PowerPoint)
• Able to work outdoors for extended periods and stay on your feet walking several miles per shift without assistance
• Strong work ethic across both blue-collar and white-collar tasks daily

Schedule & Work Environment

• Night and weekend availability required; routes run 7 days a week
• Peak working hours are 7 PM2 AM daily
• Mix of field work and administrative tasks with flexible daytime hours based on business needs
• Travel to neighboring markets may be required to support operations

Compensation & Benefits

• Base Salary: $55000/year paid bi-weekly
• Performance Bonus: $5000/year paid quarterly
• Company Vehicle: for all work-related use - gas and maintenance covered
• Health Insurance: company-sponsored plan for you and your family
• 401(k) Match: 4% match on the first 5% after 12 months
• Growth: help build and lead new districts as we expand

How to Apply

Apply today to take the next step in your career with CCS.

Want to stand out Candidates who submit a 12 minute video introduction about themselves will be prioritized in our review. Email your video to .

Community Concierge Services is an Equal Opportunity Employer. We recruit employ train compensate and promote without regard to race religion color national origin age gender sexual orientation gender identity marital status disability veteran status or any other basis protected by applicable federal state or local law.

Required Experience:

Manager