Operations Crewmember Lead
Job Location:
Hampton, VA - USA
Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Location: Hampton VA
Employment Type: Full-time W2
- Monitor the work of Operator Bridge Tunnel (OBT) contractors assigned to the client facility; to ensure quality control and contract compliance for performance of job duties.
- Work with the VDOT Operations managers and supervisors to determine the staffing needs of the facilities support hiring goals and coordinate contractor shift assignments
- Participate in the candidate selection process to include applicant tracking sourcing recruiting interviewing orientations and onboarding.
- Serve as the coordinator and point-of-contact for newly classroom trained personnel to ensure in completing their field training.
- Develop employee schedules and serve as a first-line supervisor for personnel issues including unplanned callouts or non-appearance.
- Allocate time on-nights early mornings and weekends as needed to support aclient operation.
- Act as a representative during high impact events at the needs and request of the client.
- Provide regular presence at the Control Room inspection booths and crash houses to develop rapport with personnel ensuring quality of work performance.
- Monitor performance evaluation reports and timesheets to gauge employee performance.
- Respond to emergency situations relating to contract personnel and be alert to safety access and security protocols of the facility.
- Ensure personnel are regularly briefed on company and client priorities initiatives policies safety and goals.
- Serve as the preliminary point of contact for all employees responding to questions regarding personnel policies and procedures.
- Investigate accidents and complaints to include preparing reports for administrative review.
- Process leave request paperwork for personnel and assist with timesheet data input review approval and submission to employees respective corporate offices.
- Create and maintain updated personnel files with contact information or other changes.
- Publish regular activity reports and progress documentation benefitting usage of the company and client.
- Participate in regular team and client meetings and briefings.
- Represent the companys position and interests to external stakeholders.
- 2-3 years of experience directing and controlling traffic as well as conducting and documenting vehicle inspections.
- Full range of physical mobility visual perception and general good health.
- Capable of multi-tasking and working in a fast-paced environment.
- In-depth knowledge of Hampton Roads interstate and local roadways.
- Computer literate; Windows-based application experience.
- Experience in radio and phone communications.
- General knowledge of vehicle mechanics and repair.
- High School Diploma or GED
- Knowledge of Traffic Control operations and extensive customer service.
- US Citizen
- A fingerprint based Criminal History Records Check (CHRC) will be conducted prior to employment.
- Drug Screening will be conducted prior to employment.
- 18 years of age or older
- Virginia Drivers License in good standing
Required Skills:
Required Skills & Qualifications Ability to meet the physical demands of the position in all weather conditions. Strong situational awareness and ability to multitask in a fast-paced noisy environment. Scheduling flexibility including weekends holidays and varying shifts. Field operations experience preferred. Strong customer service skills and professional demeanor. Education & Experience Requirements High School Diploma or GED required. Knowledge of traffic control operations rules and procedures. Familiarity with Hampton Roads interstates and local roadways. Strong command of the English language (verbal and written); Spanish bilingual skills are a plus. General working knowledge of vehicle maintenance. Experience with radio telephone and dispatch communications. Computer proficiency including Windows-based applications and Apple devices. Work Authorization Must be a U.S. Citizen Work Environment & Conditions 90-day probationary period. Required VDOT and industry-specific training. Hazardous work environment involving on-foot roadway operations. All-season all-hour interstate driving and facility coverage. Extended periods of standing or sitting may be required. Subject to short or no-notice work assignments. Safety apparel organizational uniforms and required equipment provided. Performance monitored through routine evaluations. Frequent interaction with the public and media.
