Operations Coordinator

JobDescription:Coordinator Location: Louisville Muhammad Ali International Airport

Menzies Aviationis expanding and looking to add to the Gate Coordinator operations in Louisville Kentucky.

Title: Gate Coordinator

Pay Rate: $17.00 per hour

Available Shifts: All Shifts

The Gate Coordinatoris responsible forthe oversight of boarding/unloading aircrafts as well as developing andmaintainingpositive client relations.

What does a Gate Coordinator do

• Manage the day-to-day operations within the primary area of the concourse.

• Safely board and deplane passengers.

• Collect Special Service Request (SSR) list from gate agents.

• Stage and collect wheelchairs throughout airport.

• Perform wellness checks with passengers.

• Perform all duties of subordinate employees when necessary.

• Maintain good employee relations.

• Client Relations Effectively communicate with airline management and project a positive image in responding to inquiries from airlinesstaffand the public.

• Monitor employee activity and adjusts as needed.

• Must be in proper uniform or business attire as directed by company officials. Identification badges must always be visible.

• Utilize company and client equipment supplies and resources in a conscientiouscost effectivemanner

• Perform Other Duties as requested.

What skills arerequiredto Join the Team

• 2 yearspreviouscustomer experience preferred.

• Strong organizational and customer service skills.

• Must be knowledgeableregardingapplicable local state and federal regulations related to the hiring process and employment.

• Strong verbal and written communication skills.

• Word processing and typing and filing skills.

• Supervisory experience preferred.

• Ability to work as a team while focusing on details.

• Ability to work nightsweekendsand holidays to serve airline passengers.

• Flexibilitymultitaskingand experience working in a changing environment.

Language Skills:

• Ability to communicate effectively in the English language

• Ability to read and interpret documents such as safety rulesoperatingand procedure manuals and employee handbooks

• Ability to effectively present information including in written form and respond to questions from passengers managers clients customers and the public

• Must alsopossessand utilize effective listening skills

WhyMenzies Aviation:

• Preventive Healthcare Options

• PTO Paid Time Off Benefits

• Company Matched 401k Options

• Employee Discount Program

• Employee Assistance Program

• This position allows employees to accept TIPS

Menzies Aviationis a preferred provider of aviation support services to all major airlines in the United Statesand65 other areBased in Irving TexasMenzies Aviationemploys 11000 aviation professionals at 88 U.S. airportsandotherCountriesoffering reliable aviation services including ground handling cabin cleaning customerassistance and security solutionsoptimizingquality and efficiency for our clients.

EOE/M/F/D/V/SO

This posting does not apply to Colorado and New York City. The salary for this or similar positions may differ based on the locations cost of living or Living Wage Ordinances.

Job Type: Full-time

Benefits:

• 401(k)

• Dental insurance

• Employeeassistanceprogram

• Health insurance

• Life insurance

• Paid time off

• Vision insurance

Shift availability:

• Day Shift (Preferred)

• Night Shift (Preferred)

• Overnight Shift (Preferred)

Work Location: In person

Required Experience:

IC