Enter a job title or keyword

Operations Coordinator (Investigation & Compliance Coordinator,)

University Of Hawaii

Job Location:

Honolulu, HI - USA

Monthly Salary: Not provided by the employer

Posted: 4 June 2026 (30+ days ago)

Application Deadline: 30 October 2026

Vacancies: 1 Vacancy

The job posting is outdated and position may be filled

Job Summary

Description

Title: Operations Coordinator
Position Number:
Hiring Unit: Office of the Vice President for Community Colleges
Location: Manoa Hawaii
Date Posted: July 31 2026
Closing Date: August 14 2026
Pay Band: B
Salary: Salary Schedule and Placement Information
Full-Time/Part-Time: Full-Time
Temporary/Regular: Regular

Other Conditions: Classification action taken; pending approval of bargaining unit exlcusion of position

Duties and Responsibilities:
(**Denotes Essential Functions)

**Provides policy program and administrative support to the Director of Compliance Investigators and other stakeholders.
**Prepares reviews/revises evaluates and finalizes documents related to investigations including written interview statements notices related to cases and report exhibits.
**Manages the time frame and case calendars for investigations including monitoring compliance with deadlines initiating extensions and communicates with parties witnesses and other stakeholders regarding procedures and deadline dates.
**Manages and updates complaint and investigation status in the case management programs such as the UH Case Management System.
**Manages case files including compiling reviewing evaluating and organizing data documents exhibits and other investigative or evidentiary items. Updates the Director and Investigators on changes related to investigations provides suggestions and input and assist in review of final product.
**In consultation with the Director and Investigators communicates with internal stakeholders and external federal and state administrative agencies such as the HCRC the EEOC OCR and OFCCP with respect to civil rights complaints or alleged policy violations.
**Maintains professional and timely communications between the Compliance Office and others including but not limited to University officials parties and witnesses advocates and representatives relating to internal complaints cases and investigations.
**Supports the Director and Investigators with administrative proceedings including providing administrative support for formal Investigation hearings.
**Researches EEO/AA and Title IX emerging issues policies best practices and new federal and state amendments and laws. Assists in initiating advisories policy recommendations and in drafting or revising UH systemwide executive policies and administrative procedures.
**Creates templates and forms related to compliance with civil rights laws and University policies practices and procedures.
**Monitors and responds to complaints submitted via EthicsPoint the Whistleblower complaint portal as well as complaints submitted via the Universitys case management systems for the Community College System. Coordinates with various University stakeholders to respond to complaints.
**Participates in developing and conducting training and workshops related to compliance with federal contractor regulations state and federal equal employment obligations and University policy in relevant areas including non-discrimination and workplace non-violence.
**Coordinates educational trainings and webinar series hosted by Compliance Office including content for webpages creating promotional materials serving as the liaison for Communications and the speakers/presenters and attendees event logistics (e.g. setting up zoom events registration etc.) and preparing documents for stipends and honorariums.
Other duties as assigned.

Minimum Qualifications:

Possession of a baccalaureate degree in Business Administration Education Human Resources English Literature Social Sciences or related field and 3 years of professional experience in complex case or project management internal investigations litigation civil rights programs (e.g. EEO/AA Title IX ADA Clery etc.) Human Resources or related area; or any equivalent combination of education and/or professional work experience which provides the required education knowledge skills and abilities as indicated.
Considerable working knowledge of principles practices and techniques in the area of investigation or adjudication as demonstrated by the broad knowledge of the full range of pertinent standard and evolving concepts principles and methodologies.
Considerable working knowledge and understanding of applicable federal and state laws rules regulations and theories and systems associated with equal opportunity civil rights human resources adjudication or related.
Demonstrated ability to resolve wide ranging complex problems through the use of creative reasoning and logic to accurately determine the cause of the problems and the resolution of the problems in an effective and timely manner.
Demonstrated ability to interpret and present information and ideas clearly and accurately in writing verbally and by preparation of reports and other materials.
Demonstrated ability to establish and maintain effective working relationships with internal and external organizations groups team leaders and members and individuals.
Demonstrated ability to operate a personal computer and apply word processing and spreadsheet software.
If applicable for supervisory work demonstrated ability to lead subordinates manage work priorities and projects and manage employeerelations.

Supplemental Minimum Qualifications:

Demonstrated experience in case/project management including a demonstrated history of ensuring compliance with deadlines documenting processes used updating case management systems overseeing scheduling communicating promptly and professionally with relevant stakeholders maintaining organized documentation and data preparing and finalizing documents and exhibits and reviewing written materials for accuracy and clarity.
Demonstrated ability to complete large-scale complex assignments with timeliness accuracy and attention to detail.
Demonstrated ability to work independently and collaboratively as a member of a team exercising professionalism and good judgment.
Demonstrated ability to operate Zoom video conference including scheduling meetings creating and managing webinar events (e.g. setting up and monitoring registration sending reminders to registrants etc.).
Ability to maintain confidentiality of records and information and to exercise discretion and to function in sensitive areas in a tactful and judicious manner.
Ability to do detailed and accurate work.

Desirable Qualifications

Familiarity with applicable federal and state laws rules regulations and/or theories and systems associated with civil rights (e.g. EEO/AA TitleIX Title VII Title VI ADA etc.) human resources adjudication (e.g. litigation union disputes etc.) or related areas.
Commitment to the principles and practices of civil rights and diversity programs.
Experience working with individuals impacted by sensitive issues such as discrimination bullying sexual assault relationship violence stalking etc. particularly in a higher education setting.
Prior experience working on or assisting with internal investigation litigation or comparable proceedings.
Experience in event management particularly online events including overseeing logistics serving as a liaison to guests and marketing the event.

To Apply:
Click on Apply button to complete an application and attache the following required documents:

Cover letter indicating how you meet the minimum and desirable qualifications of the position;
Resume;
Name and contact information (telephone number and email address) of at least three (3) professional references;
Graduate and undergraduate transcript(s) showing name and institution. Degree and coursework to date appropriate to the position. (Copies are acceptable but original official transcripts will be required at the time of hire). Applications lacking copies of transcripts will be reviewed based on work experience equivalency to meet minimum qualifications. Transcripts issued outside the United States of America require a course-by-course analysis with an equivalency statement from an agency having membership wit the National Association of Credential Evaluation Services Inc. verifying the degree equivalency to that of an accredited institution within the U.S.A. Expense of the evaluation shall be borne by the applicant.

Late incomplete or unreadable application material will not be considered. Academic record/grade summaires will not be accepted. Diplomas and copies will NOT be accepted. Please REDACT references to social security numbers and birth dates on submitted documents.

NOTE: Please create a new account if this is your first time applying for a position using NeoGov.

Inquiries:
Community College Human Resources Office

EEO Clery Act ADA