Operations Coordinator
Job Location:
Idaho Falls, ID - USA
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Topcon Positioning Group is headquartered in Livermore California USA ().
We design manufacture and distribute productivity tools for developing a brighter future. Whether cultivating the earth or building upon it Topcon brings innovation in workflow automation and seamless connectivity of data to construction geopositioning and agriculture industries focused on developing a sustainable tomorrow.
Topcon is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of race color religion national origin gender gender identity sexual orientation protected veteran status disability age genetic information or other legally protected status.
Why Work at Topcon
In a service/support role at Topcon youre not just taking on a job; youre joining a mission thats key to building a healthier more sustainable future. Our work supports the people who are building and feeding the world impacting some of societys most pressing challenges.
Our service/support team is a crucial part of our global team that values down-to-earth connections and open communication. Your growth and development are not just possibilities; theyre our supportive and approachable environment your dedication to customer service and technical expertise will be the cornerstones of your success and recognition.
Who You Are
As an Operations Coordinator youll be someone who is:
- Customer-Centric & Tech-Savvy an expert in adapting to high-tech environments to provide outstanding customer support.
- Empathetic & Skilled Communicator combining strong interpersonal skills with technical knowledge to resolve customer issues effectively.
- Resourceful in Problem-Solving skilled at identifying issues and devising innovative solutions in challenging service and support scenarios.
- Skilled in Collaboration working with diverse international teams and clients and embracing global perspectives.
- Committed to Continuous Improvement constantly enhancing your skills and knowledge for personal and professional development.
- A Proponent of Open Communication creating a supportive environment through trust and open communication with colleagues and clients.
What You Will Do
In this role youll be responsible for:
- Provide service to walk-in customers and handle all incoming calls.
- Enter and update customer orders in coordination with the sales team as received via phone or email ensuring special handling requirements are noted.
- Perform weekly cycle counts to maintain accurate on-hand inventory.
- Coordinate mobile inventory counts with sales representatives and support personnel.
- Monitor open purchase and sales orders to ensure timely shipping.
- Update sales and rental orders.
- Process vendor invoices and send them to the accounting department.
- Reconcile petty cash and process all checks and cash through the accounting department.
- Work with the service department to ensure customer units are turned around promptly.
- Coordinate with other locations to ensure timely and accurate inventory transfers.
- Monitor sales activities troubleshoot internal and customer issues and coordinate the collection or delivery of equipment.
What You Need
The ideal candidate for this position will bring a combination of the following skills and qualifications:
- High School Diploma
- Office administration skills
- Proficiency in Microsoft Office
- Strong customer service abilities
- Sales and marketing skills
- Experience with ERP systems SAP is a plus
- Preferred experience in inventory control customer service and warehouse operations
- Ability to lift 50 pounds.
Required Experience:
IC
About Company
Topcon Positioning Systems Inc., provides positioning technology for surveyors, civil engineers, construction contractors, farmers, equipment owners and operators.
