Operations Coordinator

• Respond promptly to trucks entering the scale.
• Confirm that bills of lading match the loads being picked up by the assigned carrier.
• Maintain accurate information regarding empty and loaded trailers located in the yard.
• Manage Open Docks and assist with dock coordination.
• Follow up with customers regarding estimated arrival times.
• Support the Operations Manager with communication to the yard jockey regarding trailer needs.
• Serve as a primary administrative and coordination resource for Operations and the General Manager.
• Conduct routine yard and perimeter security checks to help ensure compliance with site security procedures and identify potential concerns.
• Inspect trailer seals on inbound and outbound shipments to verify seal integrity and report discrepancies to management.
• Maintain accurate records of trailer seal inspections and security check activities.

• Enter and post single-grade loads.
• Move outbound loads to approved status after shipment except for designated customers whose loads cannot be closed.
• Verify that export containers and domestic loads are loaded to the applicable maximum weight and communicate exceptions to the General Manager or Operations team.
• Verify that inbound loads meet applicable minimum weight requirements.
• Enter weight and grade information into cieTrade using grade sheets when tablets are not being used.
• Upload container photographs for export shipments promptly.
• Advise the General Manager and Customer Service team of detention charges.
• Communicate trailer damage to the General Manager and Customer Service team.

• Manage required shipment documentation and distribute it daily to the appropriate parties.
• Send invoices to the Procurify team.
• Forward freight invoices to the Customer Service team.
• Assist with maintaining the plant purchase order list.
• Direct accounting supplier and customer questions or issues to the Customer Service team.
• Assist with paper audits to ensure shipment scale inventory and operational documentation is complete accurate and maintained in accordance with company procedures.
• Maintain organized operational records and supporting documentation for audits compliance reviews and internal reporting requirements.
• Track file and retain required operational records in accordance with company recordkeeping standards.

• Communicate daily with the Operations Manager regarding the following days inbound and outbound load plans.
• Promptly notify the Customer Service Specialist when production issues require changes to scheduled inbound or outbound loads.
• Serve as a liaison among the General Manager Operations and Customer Service.
• Help ensure that operational changes trailer requirements load issues and shipment concerns are communicated to the appropriate teams.

• High school diploma or equivalent.
• Experience in plant operations logistics transportation shipping and receiving scale operations or a related environment preferred.
• Strong organizational skills and attention to detail.
• Ability to manage multiple loads documents and operational priorities simultaneously.
• Effective written and verbal communication skills.
• Comfortable working with carriers drivers customers suppliers and internal departments.
• General computer and data-entry proficiency.
• Ability to learn and use cieTrade Procurify and other company systems.
• Ability to identify discrepancies and communicate operational concerns promptly.
• Experience with recordkeeping compliance documentation auditing processes or transportation documentation preferred.

• Operational coordination
• Accuracy and attention to detail
• Communication
• Organization and follow-through
• Customer and carrier support
• Problem identification
• Teamwork and collaboration
• Adaptability in a changing plant environment
• Sense of urgency
• Document management
• Security awareness and compliance
• Recordkeeping and audit support
• Documentation accuracy and control

What we offer:

The Wilmington Group offers a competitive Benefits package to include Medical Dental Vision and 401K match as well as voluntary benefits such as short-term disability long-term disability and life insurance. We also offer Paid Time Off and Holiday pay.

If interested please apply for immediate consideration and come join our team!

The Wilmington Group is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity age genetic information disability or protected veteran status. For more information please review theEEO is the Law Poster.

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