Operations Coordinator
Job Summary
Ready to turn your passion into a career Do you dream of working in a dynamic and fast-paced logistics environment supporting mega events in sports global music tours and complex film projects Want the chance to collaborate with some of the biggest names in entertainment and sports Look no further! Were looking for talented and passionate individuals like you to join our logistics team.
MAGUSA a division of The Rock-It Company brings iconic moments to the world. From touring artists and bands to circus theater opera and ballet companies and classical orchestras to corporate events trade shows and project-based industrial logistics Magusa moves events all around the world.
The full-timeOperations Coordinatorwill assist the MAGUSA Operations team with arranging domestic and international transportation projects. Youll work with experienced operations professionals to coordinate domestic and international shipments from booking through delivery. We value potential as much as experienceand well help you learn.
Location: Miami Florida
Work Schedule:Schedule fluctuates based on workloads during weekdays with afterhours / weekend work as needed
Responsibilities:
- Research routes and book domestic and international shipments.
- Generate quotes and pricing for domestic and international shipments.
- Coordinate air trucking and ocean import/export moves.
- Prepare accurate transportation and export documents.
- Keep customers carriers warehouses and global teams informed.
- Track shipments and act quickly when plans change.
- Maintain accurate files and build strong customer and vendor relationships.
Qualifications:
- Experience in logistics operations customer service events or another time-sensitive environment is preferred not required.
- Some familiarity with freight forwarding or air import/export is helpful.
- Strong organization and comfort managing multiple priorities.
- Basic Outlook and Excel skills plus the ability to learn new systems.
- Flexibility for occasional overtime weekends on-call coverage or project travel.
Additional Qualifications:
- Detail-oriented: Accurate and thorough.
- Responsive: Acts quickly when timing matters.
- A strong communicator: Strong written and verbal communication skills.
- Eager to learn: Asks questions and welcomes feedback.
- A team player: Collaborates and jumps in when needed.
- Resourceful: Solves problems and stays calm under pressure.
- Growth-minded: Ready to learn and take on more.
Dont meet every single requirement We are dedicated to building an inclusive and authentic workplace so if youre excited about this role but your experience doesnt align perfectly with every qualification in the job description we encourage you to apply anyway. You may be just the right candidate for this or other roles.
What The Rock-It Company Will Offer You:
A growing logistics platform within the entertainment and luxury import/export logistics industry providing unrivaled experience and expertise for live events touring sports luxury auto and art freight forwarding. Our teams serve as the premier freight forwarders handling some of the worlds biggest concerts festivals and sporting events for many high-profile clients across the music & sports industries to make the greatest shows and events possible across the world.
Work with some of the most well-known and successful companies in the world. Your work will make an impact and be appreciated by others.
Benefits & Perks:
- 18 paid vacation days per year to start plus 2 floating holidays and 6 days of paid sick leave per year
- 11 paid holidays per year
- Comprehensive medical dental and vision plans plus HSA funding and a 401(k) match
- Generous paid parental leave for all parents
- Employer-Funded Basic Life AD&D Short-Term Disability and Long-Term Disability Insurance
- Continuing Education Reimbursement / Charitable Donation Matching
- The opportunity to work with the best in Live Event Sports Film and Entertainment Logistics
- Eligible for free tickets to client events when available
- Fantastic culture with regular company events including birthday lunches sports games volunteer activities and more
The Rock-It Company is committed to the inclusion of all qualified individuals. As part of this commitment Rock-It will ensure that persons with disabilities are provided with reasonable accommodation for the hiring process. If reasonable accommodation is needed please contact. Rock-It provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to legally protected characteristics under applicable federal state or local law pertaining to the employees state of employment.
Required Experience:
IC