Operations Coordinator
Job Location:
Job Location:
Chapel Hill, NC - USA
Monthly Salary:
$ 45000 - 47668
Monthly Salary:
Posted on:
18 hours ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Position Summary
This position may be eligible for a hybrid work arrangement that may include a partially remote work location consistent with System Office policy. UNC Chapel Hill employees are generally required to reside within a reasonable commuting distance of their assigned duty station. The Operations Coordinator supports Carolina Performing Arts through three primary functions: event operations box office operations and volunteer corps coordination focused on non-performance rentals campus events and special programs across CPA venues. Event Operations Assists Director of Venue Operations in the coordination of all aspects of event execution including logistics venue readiness staffing technical setup and on-site support from pre-event planning through post-event closeout. Serves as the primary liaison for assigned venue rental clients and internal campus partners to ensure smooth high-quality event execution. Box Office Operations Manages daily box office operations including sales transactions patron communications reporting and PCI -compliant procedures. Ensures accurate records supports customer service needs and supports outreach and rental-related ticketing coordination. Also ensures the box office is sufficiently staffed creates schedules and provides coverage when needed to maintain smooth operations and consistent service levels. Volunteer Corps Coordination Oversees volunteer scheduling communication training and on-site support for CPA events. Maintains volunteer records and supplies ensures adequate staffing for shifts and provides on-site support for volunteers during shifts including coordination training reinforcement and escalation of issues as needed. This role collaborates closely with Production House Management Marketing and Business Office teams to ensure effective coordination across all CPA venues. This position requires strong organization clear communication and sound judgment in a fast-paced event-driven environment. Evening and weekend availability is required.
Work Schedule
Monday Sunday; Varied hours based on event schedule.
This position may be eligible for a hybrid work arrangement that may include a partially remote work location consistent with System Office policy. UNC Chapel Hill employees are generally required to reside within a reasonable commuting distance of their assigned duty station. The Operations Coordinator supports Carolina Performing Arts through three primary functions: event operations box office operations and volunteer corps coordination focused on non-performance rentals campus events and special programs across CPA venues. Event Operations Assists Director of Venue Operations in the coordination of all aspects of event execution including logistics venue readiness staffing technical setup and on-site support from pre-event planning through post-event closeout. Serves as the primary liaison for assigned venue rental clients and internal campus partners to ensure smooth high-quality event execution. Box Office Operations Manages daily box office operations including sales transactions patron communications reporting and PCI -compliant procedures. Ensures accurate records supports customer service needs and supports outreach and rental-related ticketing coordination. Also ensures the box office is sufficiently staffed creates schedules and provides coverage when needed to maintain smooth operations and consistent service levels. Volunteer Corps Coordination Oversees volunteer scheduling communication training and on-site support for CPA events. Maintains volunteer records and supplies ensures adequate staffing for shifts and provides on-site support for volunteers during shifts including coordination training reinforcement and escalation of issues as needed. This role collaborates closely with Production House Management Marketing and Business Office teams to ensure effective coordination across all CPA venues. This position requires strong organization clear communication and sound judgment in a fast-paced event-driven environment. Evening and weekend availability is required.
Work Schedule
Monday Sunday; Varied hours based on event schedule.
Required Experience:
Staff IC
About Company
The University of North Carolina at Chapel Hill, the nation’s first public university, is a global higher education leader known for innovative teaching, research and public service. A member of the prestigious Association of American Universities, Carolina regularly ranks as the best ... View more
