Operations Associate Multifamily Property Management

Advanced Asset Management delivers smart datadriven property and asset management solutions across Texas. We specialize in maximizing occupancy optimizing operations improving turnover speed and creating highquality resident experiences. Our portfolio spans multifamily affordable housing buildtorent and communitycentric living environments where operational excellence drives financial performance.

We are modern techenabled peoplecentric and driven by efficiency transparency and continuous improvement.

Role Overview

We are seeking a smart sharp highly organized Operations Associate who wants to be handson in our operational environment. This person will support senior leadership while and crossdepartmental efficiency structures that keep our teams aligned and our assets performing at their best.

This role is ideal for someone early in their career (1-2 years experience) who thrives in a fastpaced modern global and datadriven environment and wants real operational exposure in property management not just desk work.

Key Responsibilities

Asset & Property Operations Support

• Assist in the coordination of inspections compliance checks resident communications and maintenance documentation aligned with asset goals.
• Work with teams to ensure leasing activity maintenance and resident services stay aligned with AAMs bestpractice techenabled operational model.
• Support operations teams in maintaining accuracy of data dashboards resident information compliance documents and property performance records.

Operations Excellence & Process Development

• Develop maintain and optimize SOPs process maps standard workflows and operational checklists across functional areas (leasing maintenance compliance resident experience reporting).
• Analyse gaps in processes and propose improvements that enhance efficiency reduce turnaround time and support realtime operational decisionmaking.
• Monitor routine operational tasks to ensure consistency adherence to standards and timely execution.

Executive & Administrative Support

• Provide structured support to senior leadership including task/job coordination followups scheduling documentation and execution tracking.
• Prepare decks summaries reports and process documentation aligned with organizational goals.
• Organize interdepartmental communication and ensure deliverables are completed accurately and on time.

Quality & Compliance

• Track compliance requirements across affordable housing programs HUD/LIHTC guidelines audit readiness or other regulatory needs as assigned (training provided).
• Help maintain 100% documentation accuracy across operational files.

CrossFunctional Coordination

• Collaborate with property operations marketing maintenance and accounting teams.
• Support onboarding workflows for new hires by creating structured templates guides and process documentation.

Required Qualifications

• 1-2 years of experience in operations administration real estate project support or a related role.
• Excellent written and verbal communication skills.
• Strong organizational ability and attention to detail and quality.
• Techsavvy with ability to learn new systems quickly (property management software dashboards checklists portals AI prompting).
• Processoriented mindset with ability to translate highlevel direction into actionable steps.
• Comfortable working handson in a dynamic operational setting.
• High discretion professionalism and reliability.

Preferred (NicetoHave) Skills

• Exposure to real estate property management multifamily operations HOA/association management or administrative compliance support.
• Experience building SOPs workflows or checklists.
• Familiarity with analytics tools dashboards or project management systems.

Work Environment

• Onsite role supporting executives and operations teams.
• Fastpaced improvementoriented environment with high standards of execution.
• Opportunity to work across multiple asset portfolios and functional teams.
• Growth opportunities for candidates who excel.
• The candidate needs to be in a driving distance to Forney Texas

AAM Living is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on business needs job requirements and individual qualifications without regard to race religion color national origin gender sexual orientation age disability or any other protected status under applicable Texas and federal law. Employment with the Company is strictly atwill. This means that either you or the Company may terminate the employment relationship at any time with or without cause and with or without prior notice. Nothing in this job description any policies handbooks or verbal statements should be interpreted as creating a contract of employment for any specific duration or guaranteeing continued employment. The Company reserves the right to amend modify or revoke any policy practice or benefit at its sole discretion consistent with applicable law.