Operations Assistant
West Palm Beach, FL - USA
Job Summary
Pay:From $20.00 per hour
Keep Care Moving Join MorseLife PACE as an Operations Assistant.
About MorseLife
For more than 40 years MorseLife Health System has been setting the standard for exceptional senior care in South Florida. As a nonprofit healthcare system we are dedicated to enriching the lives of older adults through compassionate care clinical excellence innovation and service.
We are proud to be recognized as a:
Great Place To Work Certified employer
5-Star Teaching Nursing Home
Recipient of the Gold Seal Award from the Governors Panel on Excellence in Long-Term Care
At MorseLife learning never stops. As a respected teaching organization we proudly partner with leading colleges universities and healthcare training institutions to educate and mentor the next generation of healthcare professionals. Through our robust clinical rotation program students gain valuable hands-on experience while working alongside experienced clinicians and interdisciplinary teams dedicated to excellence.
Our academic partners include:
Academy for Nursing and Health Occupations
Barry University
Florida Atlantic University (FAU)
Florida International University (FIU)
Keiser University
Lynn University
Nova Southeastern University (NSU)
Palm Beach State College (PBSC)
South Florida Healthcare Institute
South University
University of Miami (UM)
Whether youre beginning your career or bringing years of experience youll find opportunities to learn grow and make a meaningful impact every day.
MorseLife by the Numbers
40 years of serving South Florida seniors and their families
1700 dedicated team members united by a shared mission
5-Star Teaching Nursing Home recognized for excellence in care
Great Place To Work Certified workplace
Gold Seal Award recipient from the Governors Panel on Excellence in Long-Term Care
11 academic partnerships helping educate tomorrows healthcare professionals
Comprehensive continuum of care including Independent Living Assisted Living Memory Care Skilled Nursing
Short-Term Rehabilitation Hospice Home Health PACE and Community-Based Services
Mission-driven nonprofit organization committed to excellence compassion and innovation
Position Summary
This role is responsible for the daily operations and efficient scheduling of specialty appointments in the community clinics and medical records. The position encompasses a Schedule Coordinator role as well as Utilization Review Coordinator.
How Youll Make an Impact
- Scheduling of specialty appointments in the community and coordination of specialty clinics for Pace participants including coordination of transportation submission of necessary documentation and confirmation of appointment status.
- Review of medical record requests requesting medical records from specialty providers on confirmed appointments; updating authorizations for hospitalizations requesting hospital clinicals.
- Cross training for understanding of all aspects of the Operations Assistant position(Scheduling and Utilization Review).
- Professional communication skills and ability to provide excellent customer service to peers community professionals and participants.
- Works closely with providers for efficient processing orders.
- Train department on updates to EMR processes as needed.
- All other duties as assigned.
What Youll Bring
Due to data analysis technical writing and document control this position needs to have excellent computer skills. They should know Excel Word and other supporting quality software.
Needs to be detail oriented and organized. Able to learn new skills quickly manage their time effectively and spend a lot of time communicating with other staff members
Core skills:
- Operational knowledge of Excel Spreadsheet development.
- Customer Service and communication skills.
- Experience in PowerPoint Excel Word Outlook.
Certificates Licenses Registrations
- Bachelors degree in healthcare business management or related field preferred.
- Minimum of 1 year of related experience with the elderly population preferred.
Benefits & Perks
To perform this job successfully an individual must be able to perform each primary function satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required.
Eligible team members enjoy access to:
Medical Dental and Vision Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Company-Paid Life Insurance
Voluntary Life and Supplemental Insurance
Short-Term and Long-Term Disability Insurance
403(b) Retirement Savings Plan
Paid Time Off (PTO) and Paid Holidays
Employee Assistance Program (EAP)
Tuition Reimbursement and Professional Development Opportunities
Employee Referral Bonus Program
Employee Recognition and Appreciation Programs
Exclusive Employee Discounts through Tickets At Work
Free Parking
On-site Dining and Employee Cafeteria
Career Growth and Internal Advancement Opportunities
Our Talent Acquisition team is committed to making your hiring experience as seamless and welcoming as possible from your application through your first day as a member of the MorseLife family.
Why Youll Love Working Here
At MorseLife youre more than an employee. Youre part of a team united by a shared mission to enrich the lives of older adults while supporting one another every step of the way.
Heres what makes MorseLife a great place to build your career:
- Work for a Great Place To Work Certified employer where employees are valued respected and supported.
- Join a 5-Star Teaching Nursing Home that is shaping the future of healthcare through partnerships with leading colleges and universities.
- Build your career with an organization that has proudly served South Florida for more than 40 years.
- Work alongside experienced clinicians interdisciplinary teams and healthcare students committed to excellence.
- Take advantage of ongoing professional development continuing education tuition reimbursement and opportunities for internal advancement.
- Experience a culture built on our core values of Leadership Teamwork Customer Focus Quality Impact and Passion.
- Make a meaningful difference in the lives of residents patients families and fellow team members every single day.
Our Commitment to Excellence
At MorseLife excellence is more than a goalits our standard. Every member of our team contributes to creating a culture of compassion accountability innovation and service. We believe that exceptional employee experiences lead to exceptional resident experiences and we are committed to investing in our people celebrating their successes and supporting their professional growth every step of the way.
Ready to Make a Difference
Every interaction has the power to brighten someones day restore dignity and improve quality of life.
If youre looking for more than just a job and want to build a rewarding career with an organization that invests in its people and its mission MorseLife Health System is the place for you.
Join a team where youll be valued supported and empowered to grow while helping us continue a legacy of excellence that spans more than four decades.
Apply today and become part of the MorseLife family.
Employment Requirements
At MorseLife the safety and well-being of our residents patients employees and visitors are our top priorities. As part of our pre-employment process all offers of employment are contingent upon successfully completing:
- A 10-panel pre-employment drug screening.
- A Level 2 background screening in accordance with the requirements of the Florida Agency for Health Care Administration (AHCA).
- A post-offer physical examination.
- A QuantiFERON-TB Gold blood test (or other approved tuberculosis screening as applicable.
- Employment eligibility verification (Form I-9) and any additional pre-employment requirements applicable to the position.
We appreciate your partnership in helping us maintain a safe healthy and compliant workplace for those we serve.
MorseLife Health System is proud to be an Equal Opportunity Employer. We maintain a Drug-Free Workplace and are committed to fostering a diverse inclusive and respectful environment where every team member can thrive.
Required Experience:
Manager
About Company
Discover the senior living community you need at MorseLife, serving seniors in West Palm Beach.