Operations Assistant I

Serving under the direction of the Director of Operations assist with the operations of the East Cleveland Corps Community Center. The Operations Assistant I will support and maintain the Mission of The Salvation Army and the Vision of the East Cleveland Corps in accordance with all applicable internal & external policies and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES: (As directed by the Director of Operations)
Administrative Operations
Assist with the preparation of correspondence as assigned. This will include corps bulletins newsletter reports publicity materials etc.
Assist with keeping general files up-to-date and in order
Maintain orderly computer files and back-ups via SharePoint as directed
Perform administrative tasks for other departments as assigned

Front Desk Operations
Greet and receive all clients visitors donors and guests directing to the appropriate areas as necessary
Answer telephones and forward calls to appropriate staff or voicemail boxes
Ensure proper intake and sign-in protocols are observed for all programs
Often as the clients first contact assist with registration process for all seasonal services & activities including Camp NEOSA Christmas & Thanksgiving Assistance as requested
Distribute and open incoming mail as directed by Administration
Handle outgoing mail
Receive and receipt income in accordance with standing procedures

Program Operations
Assist with providing transportation to program participants as directed by the Corps Officers

OTHER DUTIES AND RESPONSIBILITIES: (As directed by the Director of Operations)
Involvement in the total Corps program with willingness to help in all areas as needed including dining room outdoor/indoor activities children with problems daily assembly etc.
Promote observance of the moral and ethical codes affecting Entire East Cleveland Corps Community.
Attend and contribute to General Staff Meetings.
Responsible for sharing with the Corps Commanding Officers all matters of mutual concern relating to the total welfare of the Corps Program.
To arrive on time and be ready to work
Serve as a member of the Operations Team during disaster emergencies
Maintain a tidy and clean work area reporting unsafe conditions to supervisors
Assist as needed with the administration of special events & seasonal programs (Christmas Kettles Back-To-School Day Camp etc.)
Perform related duties as assigned.

This is not an exhaustive list of duties and may be added to deleted and changed as required by the Corps Officers.

MINIMUM EDUCATION and/or EXPERIENCE:

An Associate degree (Baccalaureate preferred) in the area of Business Management or Secretarial Science or a High School Diploma and at least 3 years of similar experience
Must have experience in marketing and/or event planning
Ability to read and write effectively; follow written instructions adhere to policy and procedure of the organization (The Salvation Army)
Assist with the effective flow of work through the general office for Facility Operations
Receive public on behalf of the Salvation Army and assist by directing to appropriate areas.
Ability to maintain the highest standard of professionalism and confidentiality during and after employment in all matters.
Must pass all required background checks and annual physical
Valid Drivers License

Salvation Army Mission Statement

The Salvation Army an international movement is an evangelical part of the universal Christian church.

Its message is based on the Bible. Its ministry is motivated by the love of God.

Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

All qualified applicants will receive consideration for employment without regard to race color sex national origin disability or protected veteran status.