Introduction
When you join the Maryland Department of Human Services (DHS) you join a team of more than 5000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support preventive services and caring for children and adults.
We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland we leave no one behind.
THIS RECRUITMENT IS LIMITED TO CHARLES COUNTY DEPARTMENT OF SOCIAL SERVICES EMPLOYEES ONLY
GRADE
STD0014
LOCATION OF POSITION
Charles County Department of Social ServicesLocal General Administration (LGA)
200 Kent Avenue
La Plata MD 20646
Main Purpose of Job
The Operations Assistant serves as a critical operational and administrative support rolewithin the Local General Administration (LGA) unit ensuring the seamless functioning ofessential agency systems that enable Charles County Department of Social Services(CCDSS) to deliver high-quality services to children families and vulnerable adults. Theprimary purpose of this position is to coordinate and sustain the daily operationalinfrastructureincluding fleet management facility and maintenance support supply andinventory oversight mailroom continuity security coordination and clerical assistanceacross Finance Human Resources Procurement and Information Technology. Bymaintaining reliable processes monitoring workflow needs and providing cross-unitadministrative support the Operations Assistant strengthens the agencys ability tooperate efficiently safely and in full compliance with State and local standards.This position also plays a vital role in emergency preparedness by supporting theAssistant Director with shelter team coordination weather-related communication andliaison responsibilities with the American Red Cross. Through these functions theOperations Assistant ensures CCDSS remains ready to respond to community needsduring crises and maintains continuity of operations under all conditions.
By delivering dependable operational support and building redundancy acrossmission-critical functions the Operations Assistant enhances service delivery protectsagency resources and reinforces CCDSSs commitment to being a responsivecustomer-centered and resilient organization that meets the evolving needs of thecommunity.
POSITION DUTIES
- Provides clerical support to all LGA units during high-volume or critical periods. Manage scanning copying file organization (Procurement and Finance) and document assembly tasks. Support meeting scheduling agenda preparation and minutes as needed. Assist with cross-unit communication and workflow coordination. Prepares statistical reports status updates for meetings/presentations serve as administrative support for multi-unit projects led by the Assistant Director.
- Serves as the primary point of contact for facilities issues and maintenance requests. Communicate daily with building maintenance teams and ensure timely resolution of building concerns. Maintains communications with DAO regarding building matters. Monitor common areas for cleanliness and safety; escalates issues appropriately. Support coordination of facility-related projects or repairs
- Coordinates agency safety and emergency preparedness activities including required drills (fire tornado earthquake shelter-in-place) Tracks and maintains records of staff Emergency Operations and shelter management training.
MINIMUM QUALIFICATIONS
Applicants must meet all minimum (and selective) qualifications to be considered and to appear on the list of people eligible for hire. Please read all requirements before applying.
Education:Graduation from an accredited high school or possession of a high school equivalency certificate.
Experience: Two years of administrative staff or professional work.
Notes:
1. Candidates may substitute 30credit hours from an accredited college or university foroneyear of the required experience.
2. Candidates may substitute the possession of a Bachelors degreefrom a college or university for the required experience.
3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work that includedregular use of independent judgment and analysis in applying and interpreting complex administrative plans policies rules or regulations or analysis of operational programs or procedures with recommendations for improvement on a year-for-year basis for the requiredexperience.
DESIRED OR PREFERRED QUALIFICATIONS
Preference will be given to applicantswho possess the following preferred qualification(s).Include clear and specific information on your application regardingyour qualifications.
- One year of experience coordinating administrative or operational activities in an office government nonprofit or similar organizational setting.
- One year of experience maintaining administrative records tracking logs reports procedures or other operational documentation
- One year of experience coordinating projects or assignments involving multiple departments work units vendors or external partners.
LIMITATIONS ON SELECTION
LIMITED TO CHARLES COUNTY DEPARTMENT OF SOCIAL SERVICES EMPLOYEES ONLY.
LICENSES REGISTRATIONS AND CERTIFICATIONS
Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operators license valid in the State of Maryland.
SELECTION PROCESS
Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified Better Qualified or Qualified and placed on the eligible (employment) list for at least one year.
If you are in State service and are a promotional candidate your salary will be determined in accordance with State of Maryland guidelines.
EXAMINATION PROCESS
The examination will consist of a rating of your education training and experience as presented on your application and as they relate to the requirements of the position. You may be asked to complete a supplemental questionnaire. The supplemental questionnaire may be used as part of the rating process. Therefore it is important that you provide complete and accurate information on your application.
For education obtained outside the U.S. a copy of the equivalent American education as determined by a foreign credential evaluation service is required prior to hire.
BENEFITS
FURTHER INSTRUCTIONS
The online application process is STRONGLY preferred. If you are unable to apply online you may mail a paper application and supplement questionnaire to: Attention: Trelia Gunter Department of Human Services Examination Services Unit 25 S. Charles Street Suite 1100 Baltimore MD 21201.
Or email ; voice .
All mailed documents must include the applicants name and the job number and must be received by 5 p.m. on the closing date. Resumes will NOT be accepted in lieu of completing the application.
If additional information is required the preferred method is to upload. If unable to upload please email requested information only to . Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.
TTY Users: call via Maryland Relay.
If you are having difficulty with your user account or have general questions about the online application system please contact the MD Department of Budget and Management Recruitment and Examination Division at or
As an equal opportunity employer Maryland is committed to recruiting retaining and promoting employees who are reflective of the States diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.
Job Location:
Yearly Salary:
Posted:
Application Deadline:
Vacancies:
