Operations Assistant

Primary Purpose of the Job:

An operations assistantplays a critical role in coordinating and leading daily warehouse and transportation operations to ensure the efficient safe and timely movement of food throughout the food banks network. This position serves as a central point of communication between drivers warehouse staff partner agencies and operations leadership while also providing hands-on leadership and operational support. The role balances dispatching scheduling problem-solving and team leadership in alignment with the food banks mission.

Job Duties and Responsibilities:

• Maintain truck logs dispatch and check-in of drivers headcount/truck forecasting and provide operational updates to teams on a needed basis

• Ship maintain and monitorWMSfor issues with orders.

• Monitor returns order overages and order shortages and report any discrepancies to the FB operations team

• Verify invoices and driver logs

• Process returns reports and work with inventory control team/logistics team to coordinate all returns and re-deliveries

• Perform typing data entry and other clerical duties foroperationsteamas assigned

• Assist transportation managers in all clerical tasks on a needed basis

• Monitor security system and be the first line of response when the intercom is rung

• Work collaboratively with other staff members to accomplish goals and objectives of the operation

• Assign/adjust routes designated by the transportation managers

• Validate returns from the food sourcing routes and update the teams accordingly

• Communicate to the operations departments of route delays/changes

• End of day recap communicated to operations department
• Perform other duties as assigned (ieloading trucks inventory managementetc)

Qualifications:

• High School Diploma ad minimum of 1 year related work experience
• Proficiency in MS Office WMS andFleet Tracking systems.
• Accurate numerical data entryskills.
• Ability to work in fast paced work environment.
• Ability to operate electric pallet jacks and manual pump jacks.
• Positive attitude team-oriented and comfortable interacting with diverse individuals.
• Commitment to the mission and values of the Food Bank for New York City

Compensation for this role is $23/hr

Featured Benefits

• Competitive Health Benefit Package (Medical Dental & Vision)
• 403(b) Retirement Plan with company match
• Generous paid time off (PTO Holidays Volunteer Time 4-day work weeks during the Summer & More!)
• Flexible Spending Accounts (FSA) Dependent Care Accounts (DCA) & Commuter Reimbursement Accounts (CRA)
• Learning & Development Opportunities (Robust E-Learnings library Lunch & Learn Sessions & More)
• EAP wellness and mental health resources

People-First Cultureâ

At Food Bank for New York City we pride ourselves on having a People-First Culture our people are our greatest addition to our benefits we offer employee engagement opportunities such as our culture committee annual organization celebrations and more!â

Required Experience:

Junior IC