Operations Administrator Retail | Pittsburgh, PA

Operations Administrator Ethan Allen RetailEthan Allen Retail actively seeking an experienced retail operations professional to join our team providing support to the Pittsburgh retail locations. This position is a full-time client-facing position and will split time between assigned Summary:Oversee the functions necessary for daily operation of 2-3 retail design businesses including record keeping maintenance training and customer service. This role requires weekly travel to area Duties and Responsibilities:Takes direction from Market Operations Leadership and partners with Design Leadership to coordinate communications and operational procedures within the Design daily and month-end reviews and audits of processes and transactions to ensure all are accurately recorded reconciled and properly that all monthly batch postings have been completed prior to the month end research and resolve Accounts Receivable and resolve customer inquiries by contacting factories and internal departmentsMonitor custom softgoods and window treatment workroom related transactions logs and review open order report as delivered sales and labor invoices to make sure they are booked in the same fiscal for inventory control including: monitoring inventories at assigned locations maintaining listing of all fixed assets assist with cycle counts and review/research variances as direction and support to appropriate personnel and evaluate accordingly including insight to Retail Leadership for annual reviews coaching counseling and facility maintenance at assigned customer service issues in partnership with the Market and Local Leadership as well as Regional Customer Service ideas and suggestions that will improve our ability to provide exceptional design consultants on clean selling practices to avoid errors and reduce creation of unnecessary and take steps to improve gross reports and put corrective measures in place to strengthen the weekend work is required at the discretion of immediate other duties as Skills and Abilities:Bachelors degree in Business Management or related field with minimum of one (1) year of experience in a business environment including some experience in customer service OR High School diploma/equivalent with a minimum of three (3) years of experience in lieu of a college experience communications skills with the ability to make decisions and resolve customer problems. Must be well-organized able to work independently and handle multiple projects be able to use good judgment independently in responding to unusual demands or situations. Must possess a valid drivers license except in limited circumstances in which the associate can establish to the Companys satisfaction that they have available for use during all business hours an alternate means of transportation not requiring the operation of a motor vehicle which will enable them to perform the duties of their :Competitive hourly pay combined with comprehensive benefits package including 401(k) with employer match medical plans dental and vision coverage life and disability insurance flexible spending accounts commuter savings plans and an employee assistance :Benefits are an important part of the total compensation that is offered providing peace of mind and financial addition to a generous Employee Purchase program and Paid Time Off Ethan Allen is committed to offering a variety of benefits that allow associates to choose whether or not to participate based on personal and family of the benefits offered are:401(k) plan (with Employer contributions)multiple Medical Plans with Prescription Drug CoverageHealth Savings Account (including Employer contributions)Dental PlanVision PlanBasic Group Term Life & Accidental Death & DismembermentSupplemental Group Term Life & AD&D InsuranceDependent Group Term Life InsuranceShort and Long-Term Disability (Full-Time associates only)Business Travel Accident Life InsuranceFlexible Spending Accounts Health Care & Dependent CareCommuter Saving Plans Public Transit & ParkingVoluntary Whole Life InsuranceVoluntary Critical Care InsuranceVoluntary Accident InsuranceEmployee Assistance ProgramPay Transparency:The hourly wage for this administrator position ranges from $22 to $25 per hour commensurate with experience. This role is considered a non-exempt position for purposes of federal wage-hour law meaning you will be eligible for overtime pay for hours actually worked in excess of 40 in a given to Make Your MarkApply online or email your cover letter and resume directly to our hiring manager:Sheani Smith Market Design