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Operational Risk Manager
Job Location:
Job Location:
Shelton, CT - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
11 June 2026 (30+ days ago)
Posted:
Application Deadline:
8 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Department:
Job Summary
Description
Role Summary
The Operational Risk Manager (ORM) serves as the regional leader for operational risk mitigation safety and compliance. This role is responsible for driving a culture of safety and risk awareness across field operations ensuring contractual and regulatory compliance analyzing claims and incident trends. This role is part of Division Risk Management and partners closely with the assigned Region to proactively reduce loss exposure and improve operational performance.
This role supports the Northeast Region of Securitas and is a Hybrid position. The candidate is expected to work out of our Shelton Connecticut office 2 days a week with the other 3 days being Remote. The Region Office is located at 2 Enterprise Drive Shelton CT 06484.
Key Responsibilities
Operational Risk & Safety Leadership
Drive a culture of risk mitigation and safety throughout the region by implementing and reinforcing site level risk and safety initiatives.
Serve as the primary regional point of contact for the Risk Management and Legal departments during claim investigations providing timely documentation incident analysis and operational support.
Collaborate with cross functional partners (Operations HR Training Legal and Risk) to implement standardized compliance controls and processes consistently across the region.
Lead and facilitate regional Risk & Safety workshops.
Ongoing Compliance & Audit Oversight
Partner with field operations to ensure all required documentation controls and approvals are in place prior to the start of higher risk accounts.
Verify that all employees receive required on the job training.
Confirm implementation of client specific contractual requirements at each site (e.g. CPR certifications training mandates).
Ensure all sites maintain current accurate and approved post orders.
Conduct ongoing compliance audits to validate adherence to contractual regulatory and internal policy requirements and track remediation efforts.
Analytics Technology & Continuous Improvement
Analyze monthly claim trends and develop proactive action plans to mitigate emerging risks and improve regional performance.
Communicate risk claims and compliance metrics to field leadership to increase awareness and accountability.
Support and implement AI driven and technology enabled risk initiatives within the region.
Perform monthly operational claims analysis identifying trends root causes and leading risk indicators.
Translate analytics into actionable insights and recommendations for loss prevention and operational improvement.
Weapons Program Oversight
Assume regional ownership of the weapons program including:
o Conducting regular firearm audits.
o Maintaining complete and accurate weapons records.
o Promptly reporting discrepancies changes or incidents to the Division in accordance with policy.
Compliance & Documentation Management
Maintain and oversee required documentation within CEP including:
o Post Orders (CEP format)
o Periodic Hazard Assessments (PHAs)
o Executed contracts
o Training acknowledgments and completion tracking
Incident Potential Claim & Large Loss Review
Review all potential claims Continuous Improvement Incidents and large loss investigations.
Identify training gaps procedural deficiencies and post order improvement opportunities.
Recommend updates to risk protocols training and controls based on findings and lessons learned.
Training & Regional Support
Deliver risk related training sessions on a monthly basis tailored to operational risks and emerging trends.
Provide direct regional support including:
o Promoting risk policy compliance and awareness.
o Assisting with Risk related RFP questionnaires.
o Conducting CEP post order reviews.
o Supporting operational and compliance audits.
Qualifications & Experience
Bachelors degree preferred or equivalent relevant experience in risk management safety operations or a related field.
Demonstrated experience in operational risk management compliance safety or claims related functions.
Strong knowledge of regulatory contractual and operational risk controls.
Experience analyzing claims data and translating findings into actionable risk mitigation strategies.
Ability to partner effectively with field operations and senior leadership.
Strong written and verbal communication skills with experience delivering training and executive summaries.
High attention to detail with the ability to manage multiple priorities across a geographically dispersed region.
Key Competencies
Operational risk assessment and mitigation
Claims and incident analysis
Compliance auditing and governance
Cross functional collaboration
Data driven decision making
Training and stakeholder engagement
Securitas is committed to equal employment opportunity.
All qualified applicants will receive consideration for employment without regard to race color religion age sex sexual orientation gender identity national origin pregnancy genetic information disability status as a protected veteran or any other applicable legally protected characteristic.
Required Experience:
Manager
About Company
Von der Planung über die Installation bis hin zur Inbetriebnahme und Wartung- unsere Expertinnen und Experten der 🔴🔴🔴 Securitas Technology bieten den Rundum Service für modernste und individuelle Sicherheitslösungen. Zur Verstärkung unseres Expertenteams suchen wir ab sofort einen S ... View more
