Open Jobs Talent Operations Manager

Job ID:292331
Location Name: CA-FSC SF Off (0174)
Address: 350 Mission St 20th Floor San Francisco CA 94105 United States (US)
Job Type: Full Time
Position Type: Regular
Job Function: Human Resources
Work Location: Hybrid Schedule

Your Role at Sephora:
Ready for a career glow up As Talent Operations Manager youll be the operational engine behind Sephoras Learning & Talent Development function building scalable processes systems and insights that enable a more connected efficient and future-ready talent ecosystem. The work you do will impact beauty as you strengthen the infrastructure that supports learning leadership development succession readiness and enterprise growth. Youll be part of a team thats united in beauty supported by those who are equally passionate about operational excellence data-driven decision-making and creating seamless talent experiences.

What Youll Do:

• Lead the operational backbone of Learning & Talent Development owning systems data reporting documentation and compliance processes that keep the function running effectively and reliably.
• Own reporting strategy dashboard development metric governance and insights infrastructure to support leadership decision-making.
• Serve as a cross-trained LMS administrator for My Sephora Learning responsible for stakeholder-facing reporting workflow optimization completion tracking and building shared team expertise.
• Manage end-to-end operations for program survey evaluations including launch planning population management reporting and continuous improvement across program cycles
• Establish and maintain process documentation and SOP governance ensuring critical workflows are current scalable and ready for handoff.
• Lead operational planning and execution for LVMH / Sephora global program cascades translating requirements into timelines tracking mechanisms reporting and local implementation plans.
• Drive LVMH Annual Learning Audit readiness including evidence collection submission coordination issue tracking and post-audit process improvements.
• Maintain and update operational resources ensuring shared tools and materials remain accurate current and user-friendly.
• Translate complex data into clear reporting narratives dashboards and actionable stakeholder recommendations.
• Identify and implement process improvements that increase efficiency consistency governance and user experience across learning and talent operations.
• Partner cross-functionally with stakeholders to manage dependencies communicate program updates and support successful execution of recurring and global initiatives.
• Use sound judgment while leveraging AI-enabled tools to improve efficiency consistency and insight generation within the appropriate scope and governance of the role.

What Youll Bring:

• 5 years of progressive experience in HR operations talent operations learning operations HRIS/LMS administration people analytics or a related operations- and systems-focused environment.
• Strong operational mindset with the ability to create structure manage recurring processes and continuously improve complex workflows.
• Advanced knowledge of talent development and evaluation methodologies.
• Experience building dashboards governing metrics and translating data into insights reporting narratives and recommendations for stakeholders.
• Strong expertise in Learning Management Systems including administration governance deployment and optimization.
• Excellent project management prioritization and organizational skills with the ability to manage multiple programs simultaneously in a fast-paced environment.
• Strong cross-functional communication and stakeholder management skills with the ability to coordinate across teams and present status updates clearly.
• High attention to detail strong problem-solving ability and a results-driven approach.
• Proficiency in Microsoft Office applications.
• Experience with learning creation tools such as Articulate 360 (Rise Storyline) is a plus.
• Bachelors degree or equivalent experience.
• Gallup CliftonStrengths Certification is a plus.

What Youll Get:

The annual base salary range for this position is $123000.00- $143000.00 The actual base salary offered depends on a variety of factors which may include as applicable the applicants qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they willperform the employed in this position may also be eligible to earn job will be posted for a minimum offivedays.

• CaringCommunity.Youllcollaborate with teammates who are equally passionateabout innovatinganddrivingthe industry forward together united in beauty.

• Fulfilling Path.Your career transformation starts here with opportunities that will challengestretchand develop your skills.

• Meaningful Work.As you make an impact onbeautyyoullfeel and see the positive change (consumer industryandsocial)thatyourindividual voice is a part of.

Rewardsas Uniqueas You:

Some benefits have eligibility requirements and may depend on job classification and length of employment.

• Health.Choose a healthcare plan to fit you and your familys needs withmedicaldental and vision also fully covers our employees disability and life insurance.

• Wealth.We offer a competitive 401k with4%match as well as FSA and HSA programs. We also offer a Student Debt Retirement plan where your student loan paymentsqualifyto earn the 401k match from Sephora.

• Balance.Youll beempoweredto find the perfect blend of work/life balance thatactuallyworks for youwithPTO flexibilityprotectedleave and more.

• Growth.Career growthis built into every role with access to trainingdevelopmentand tuition reimbursement.

• Perks.Thinkyouvetried it all Enjoya30%discount on all merchandise/services opportunities forfreeproductor gratisand flash sale discountsonLVMHbrandproducts.

• Support.Join a team thattruly cares with free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse. Plus volunteer and donation matching.

Sephora values a diverse andinclusiveworkplaceand considers allapplicants withoutregard to sex pregnancy race color national origin gender (including gender identity and gender expression) age religion sexual orientation military/veteran status disability or any other is committed to providing reasonable accommodationtaapplicantswith disabilities or other medical conditions.

Sephora will consider all qualified applicants including those witharrest and conviction recordsin a manner consistent with the requirements of allapplicable laws including the Los Angeles Fair Chance Initiative for Hiring Ordinance the San Francisco Fair Chance Ordinance and the New York City Fair Chance Act.

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