Open Jobs Product Operations Manager

Job ID:289148
Location Name: FSC REMOTE SF/NY/DC -173(USA0173)
Address: FSC Remote CA 94105 United States (US)
Job Type: Full Time
Position Type: Regular
Job Function: Information Technology
Work Location: Remote

Ready for a career glow up AsProduct Operations Manager youll be a strategic operator and systems thinker at the heart of Sephoras digital product ecosystem. The work you do will impact beauty as you design run and continuously improve the operating model that enables Product Management and UX teams to do their best work. Youll manage a team thats united in beauty supported by those who are equally passionate about delivering modern scalable and inclusive digital experiences across web mobile and in-store platforms.

• Own the Product & UX Operating Model.Drive clarity consistency and scale across product ways of working by owning operating rhythms workflows governance standardized artifacts release enablement onboarding training and communications.

• Lead AI-Enabled Process Improvements.Identify and apply AI tools and practices to reduce manual effort improve information quality increase team productivity and support faster better product and operational decisions while maintaining trust governance and compliance.

• Manage Systems of Record.Own platforms such as SharePoint Teams Confluence and JIRA integrations to ensure information is discoverable current and reliable across all teams.

• Drive Cross-Functional Adoption.Communicate document and reinforce standardized ways of working across Product UX Engineering Program Management Finance Business and Governance partners through practical examples and operational support.

• Act as Connective Tissue Across Teams.Serve as a key alignment partner clearly communicating intent value and impact to drive shared understanding and adoption of operational improvements.

• Strengthen Team Culture.Champion a strong inclusive team environment through thoughtfully designed onboarding experiences training programs shared rituals and recognition celebrations.

• 68 Years of Operational Experience.A strong background in Product Operations Business Operations Program Management or similar roles ideally supporting Product UX or Engineering teams in a product-led organization.

• AI Fluency with Sound Judgment.Demonstrated ability to responsibly apply AI tools to improve productivity strengthen synthesis and decision support streamline workflows and deliver higher-quality business outcomes.

• Systems Thinking & Cross-Functional Influence.Strong end-to-end process orientation with the ability to align cross-functional teams around clear operating practices influencing without formal authority through credibility clarity and compelling narratives.

• Outcome-Oriented Mindset.Ability to define clear success criteria execute against desired outcomes and measure the impact of operational improvements using relevant qualitative and quantitative signals.

• Strong Communication Skills.A relationship-driven communicator who builds trust across teams and can effectively engage both technical and business audiences.

• Bachelors Degree or Equivalent Professional Experience.

What Youll Get:

The annual base salary range for this position is $121320.00- $149800.00 The actual base salary offered depends on a variety of factors which may include as applicable the applicants qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they willperform the employed in this position may also be eligible to earn job will be posted for a minimum offivedays.

• CaringCommunity.Youllcollaborate with teammates who are equally passionateabout innovatinganddrivingthe industry forward together united in beauty.

• Fulfilling Path.Your career transformation starts here with opportunities that will challengestretchand develop your skills.

• Meaningful Work.As you make an impact onbeautyyoullfeel and see the positive change (consumer industryandsocial)thatyourindividual voice is a part of.

Rewardsas Uniqueas You:

Some benefits have eligibility requirements and may depend on job classification and length of employment.

• Health.Choose a healthcare plan to fit you and your familys needs withmedicaldental and vision also fully covers our employees disability and life insurance.

• Wealth.We offer a competitive 401k with4%match as well as FSA and HSA programs. We also offer a Student Debt Retirement plan where your student loan paymentsqualifyto earn the 401k match from Sephora.

• Balance.Youll beempoweredto find the perfect blend of work/life balance thatactuallyworks for youwithPTO flexibilityprotectedleave and more.

• Growth.Career growthis built into every role with access to trainingdevelopmentand tuition reimbursement.

• Perks.Thinkyouvetried it all Enjoya30%discount on all merchandise/services opportunities forfreeproductor gratisand flash sale discountsonLVMHbrandproducts.

• Support.Join a team thattruly cares with free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse. Plus volunteer and donation matching.

Sephora values a diverse andinclusiveworkplaceand considers allapplicants withoutregard to sex pregnancy race color national origin gender (including gender identity and gender expression) age religion sexual orientation military/veteran status disability or any other is committed to providing reasonable accommodationtaapplicantswith disabilities or other medical conditions.

Sephora will consider all qualified applicants including those witharrest and conviction recordsin a manner consistent with the requirements of allapplicable laws including the Los Angeles Fair Chance Initiative for Hiring Ordinance the San Francisco Fair Chance Ordinance and the New York City Fair Chance Act.

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