OnSite Specialist Loudoun, VA

Work Flexibility: Field-based

As an Endoscopy OnSite Specialist you will play an essential role in supporting surgical teams
and ensuring that equipment processes and information flow smoothly to help drive
exceptional patient care.

What You Will Do
Prepare manage and maintain surgical equipment and disposable products to ensure
everything is available functional and ready before each procedure achieving full
equipment readiness and minimizing workflow interruptions.
Support operating room teams during procedures by anticipating device needs
providing timely equipment adjustments and ensuring a seamless surgical experience.
Troubleshoot and resolve both routine and complex equipment issues using
independent judgment to maintain high service reliability and reduce downtime.
Collaborate with surgeons operating room personnel central processing biomedical
staff and other clinical partners to deliver excellent service and build strong working
relationships.
Maintain accurate documentation including detailed procedure information
equipment usage monthly performance metrics and account updates to ensure
compliance and continuity of service.
Stay current through ongoing training maintaining a strong working knowledge of
Stryker equipment disposable products and new technologies while educating clinical
staff on product use.
Follow all safety facility and privacy standards including patient confidentiality
requirements while maintaining a professional appearance work ethic and
customer-focused mindset.
Provide flexible coverage including rotating schedules on-call overnight and weekend
shifts and support for other accounts within and outside your region which may
require travel.

What you will need:
Preferred Qualifications
Bachelors or Associates degree or equivalent certifications.
1 year of experience in customer service technical assistance clinical support
supporting sterile workflow operations or operating room environments.
Knowledge of anatomy surgical procedures and instrumentation.
HSPA/CRCST certification (required within 6 months for Sterile Processing roles;
renewed annually).

Required Qualifications
High School Diploma or equivalent.
0 years of related work experience.
Ability to work rotating schedules including on-call overnight and weekend shifts and
maintain readiness to arrive within 45 minutes when on call.
Ability to lift up to 50 lbs occasionally and 20 lbs frequently; ability to stand walk bend
stoop and use fine motor skills for extended periods.
Visual acuity (corrected) color vision mobility and dexterity to identify and correct
small inconsistencies in equipment or documentation.
Strong analytical problem-solving and time-management skills with the ability to make
independent decisions in high-pressure environments.
Ability to clearly explain and follow detailed guidelines and procedures.
Proficiency with basic computer applications (e.g. Microsoft Office) and strong
interpersonal verbal written and organizational skills.
Ability to travel and provide coverage at other accounts as needed including occasionalovernight travel.

Scope of Work Summary (Operating Room Support):
The OnSite Specialist provides in-room support for minimally invasive surgical (MIS) and related procedures ensuring optimal performance of Stryker and third-party equipment. This role bridges clinical teams SPD and Stryker service lines to maintain smooth high-quality OR operations.

Core Responsibilities:

• Set up Stryker towers booms lights and integrated suite systems per surgeon preference.
• Confirm equipment functionality and image routing prior to each procedure.
• Adjust camera monitor and device settings intraoperatively.
• Provide immediate troubleshooting of endoscopy and integration systems.
• Manage post-procedure breakdown and staging of all Stryker equipment.
• Clean/disinfect towers and components restock consumables and perform basic maintenance.
• Educate OR and SPD staff on proper use and troubleshooting of Stryker products.
• Support video conferencing DICOM transfers and EMR connectivity (where applicable).

Qualifications:

• Experience in OR technical support or surgical services.
• Familiarity with MIS procedures (laparoscopy arthroscopy cystoscopy hysteroscopy etc.).
• Excellent communication and troubleshooting skills.

Scope of Work Summary (Sterile Processing Department SPD):
Responsible for reprocessing and managing surgical instrumentation per IFU HSPA/AAMI standards and hospital policy. Works alongside SPD staff to ensure timely compliant reprocessing of Stryker and hospital-owned instruments.

Core Responsibilities:

• Decontaminate and assemble rigid scopes cameras light cords and power instrumentation.
• Perform in-line function testing (leak sharpness insulation or power checks).
• Wrap and containerize sets for sterilization per IFU.
• Maintain and update Stryker-managed instrumentation lists in collaboration with SPD leadership.
• Facilitate repairs replacements and instrument tracking per hospital protocols.
• Communicate with SPD and OR leaders regarding equipment readiness and process improvements.

Certifications:

• CRCST required within 6 months of hire (per Stryker and state legislation).
• Ongoing annual continuing education required.

United States of America Pay Ranges:

• US15: $24.82 - $33.58 USD Hourly

Travel Percentage: 20%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race ethnicity color religion sex gender identity sexual orientation national origin disability or protected veteran status. Stryker is an EO employer M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information.

Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required depending on customer requirements to obtain the COVID-19 vaccination as an essential function of their role.