Onsite HR Shared Services Specialist (Contract)

About Lucid

At Lucid we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucids proprietary technology and software-defined vehicle architecture our award-winning vehicles bring our Compromise Nothing approach to the global automotive market. That means refusing to choose between performance and sustainability design and engineering ambition and Lucid Air and Lucid Gravity we have designed and built vehicles that have redefined their segments combining exceptional range performance design and expansive space in a single experience.

We achieve this through deep vertical integration with design engineering and productionhappening in-houseacross our global offices the world united by a shared commitment to refusing to settle youcanhelpredefinewhatspossible andshape the future of mobility.

Were building an HR experience that is responsive reliable and rooted in trustand our Shared Services team plays a critical role in making that happen. This Contract Shared Service Specialist is a key contributor to this mission serving as the primary Human Resource contact for all North America inquiries and ensuring employees receive clear timely and accurate support.

This role acts as asubject matterexpertacross coretopicsthat touch every aspect of the employee lifecycleincludingonboardingpayroll benefits compensation policies timekeeping holidays and offboarding. This role is pivotal for our organization tomaintainhigh standardsof data accuracy documentation and service part of a collaborative team that values curiosity continuous improvement and a commitment to doing whats right for employees.

In addition toowningonboarding and routine HR transactions theSpecialistprovides essential support for compliance audit andrisk relatedactivities. This includes labor law alignment tax and location validations government information requests and coordination with internal teams such as Internal Audit Legal Immigration and HRIS.

This is an onsite position in Casa Grande AZ. Please note this is a contract role scoped for approx. 6 months with the potential for extension.

YouWill

Employee Support & Ticket Management

• Serve as the first point of contact forwalkupquestions and HR Helpdesk ticketsprovidingTier 1 guidance or routing inquiries to theappropriate HRpartner.
• Triage incoming cases analyze requests and determine the appropriate resolution transaction or escalation path.
• Partner with HR Centers of Excellence to resolve escalated issues and ensure timely accurate case closure.
• Maintain detailed case documentation including troubleshooting steps resolution notes and data updates.
• Monitor open cases to ensure Service Level Agreements (SLAs) are met and proactively follow up where needed.
• Help curate and maintain HR knowledge base content to ensure accuracy and usability.

HR Operations &SystemsSupport

• Maintain employee files and HRIS records ensuring accuracy compliance andtimelyupdates.
• Manage preboardingand onboarding activitiesforallNorth America including I9 verification HRIS document completion andnewhireorientationlogistics.
• Prepare documentation process routine HR transactions and manage data entry and reconciliation tasks related to pay employment history and HR systems.
• Oversee international transfers contractor conversions and work authorization documentation for all North America employees.
• Facilitate conversations with cross functional HR partners to ensure smooth handling of escalations exceptions and sensitive employee matters.

Compliance Audit and Risk Support

• Provide consistentHRsupport to Internal Audit Legal Immigration and HRIS teams.
• Oversee labor law posting compliance for onsite and remote employees.
• Complete government information requests including subpoenas unemployment insurance claims and verification of employment documentation.
• Lead facilitation of cross functional risk evaluations for new remote work locations including data gathering documentation and coordination with HR partners for legal and tax liability assessments.
• Own vendor relationship management including documentation tracking and coordination of HR related services.

You Bring

• 45 years of experience in an HR generalist HR assistant HR operations or compliance focused role or 2 years of experience with a Bachelors degree.
• Experience supporting audit compliance or SOX related processes is a strong plus.
• Strong proficiency in Excel Word and PowerPoint.
• Experience with HRIS and ticketing systems such as SuccessFactors Employee Central Workforce Software Ceridian Dayforce Greenhouse ATS Jira ServiceNow or Smartsheet (preferred).
• Exceptional attention to detail accuracy and organization in handling employee data and documentation.
• Ability to manage confidential information with discretion and professionalism.
• Strong customer service orientation sound judgment and the ability to manage multiple tasks in a fast paced environment.

Pay Transparency:

Compensation Range: The compensation range for this position is specific to the locations listed below and is the range Lucid reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions including job-related knowledge; skillset; experience education and training; certifications; and other relevant business and organizational factors. USD $25.00-35.00 / Hour