On-Site Service Engineer (3rd Shift)

Labcorp is a leader in diagnostics drug development and healthcare innovation. Across every role we harness data and AI to work smarter move faster and create breakthrough solutions that improve health outcomes for people. With our global scale and deep expertise youll do meaningful work grow your career and make a real impact. Together were improving health and improving lives.

Labcorp is seeking a On-Site Service Engineer (3rd Shift) to join our team in Tampa FL.

Location: Tampa FL (On-Site)

Schedule: This is a full time position assigned to a third shift schedule. Standard hours are Monday through Friday 12:00 a.m. to 8:30 a.m. Business needs may occasionally require weekend after-hours or emergency support.

Travel: Approximately 25% domestic travel required

Job Responsibilities

• Execute Factory Acceptance Testing (FAT) of laboratory automation equipment at Protedynes manufacturing facility in Windsor CT.
• Install laboratory automation instruments at customer locations and perform Site Acceptance Testing (SAT).
• Perform preventive maintenance on laboratory automation equipment according to established schedules.
• Conduct equipment qualification and validation testing.
• Troubleshoot diagnose and repair automation instruments and systems.
• Provide emergency service support and repairs as requested by customers.
• Maintain assigned inventory and ensure inventory accuracy.
• Document and communicate customer feedback service issues and resolutions to the Customer Care Manager.
• Deliver customer support in laboratory and production environments.
• Complete service-related documentation including time reports expense reports inventory reports equipment checklists and field service reports.
• Provide operator training on system operation and maintenance as needed.
• Support field upgrades enhancements and equipment improvements.
• Perform additional duties as assigned.

Minimum Qualifications

• High school diploma with 7 or more years of experience supporting automation systems instrumentation or field service operations; or Associate degree in Engineering Technology Electronics Mechanical Technology or Biomedical Equipment Technology with 3 or more years of experience supporting automation systems instrumentation or field service operations; or Bachelors degree in Engineering Engineering Technology Electronics Mechanical Engineering or Biomedical Engineering with 1 or more years of experience supporting automation systems instrumentation or field service operations
• 3 or more years of field service experience supporting complex automation systems.
• 3 or more years of experience troubleshooting electrical pneumatic and mechanical systems.
• 1 or more years of experience using diagnostic and testing equipment including digital voltmeters (DVMs) oscilloscopes micrometers or similar instrumentation.
• 1 or more years of experience with Microsoft Office applications including Excel Word and Outlook.
• 1 or more years of experience performing equipment installation repair preventive maintenance qualification or validation activities.
• Ability to lift and carry 50 pounds or more on a regular basis.

Preferred Qualifications

• 1 or more years of field service experience supporting medical laboratory diagnostic or healthcare automation systems.
• 1 or more years of experience performing Factory Acceptance Testing (FAT) Site Acceptance Testing (SAT) equipment qualification or validation activities.
• 1 or more years of experience providing customer training on technical equipment or instrumentation.
• 1 or more years of experience supporting laboratory automation robotic systems or automated instrumentation platforms.

Additional Job Standards

Technical Skills

• Working knowledge of troubleshooting and root-cause analysis methodologies.
• Ability to diagnose issues remotely based on customer-reported symptoms.
• Ability to triage service requests and develop solutions that minimize operational downtime.
• Ability to instruct customers on equipment operation and maintenance procedures.

Customer Service & Communication

• Strong customer relationship and customer satisfaction skills.
• Strong interpersonal and communication skills.
• Ability to communicate technical information effectively to customers and internal stakeholders.

Problem Solving & Decision Making

• Strong analytical and problem-solving capabilities.
• Ability to make sound technical decisions in field service environments.
• Ability to work independently with minimal supervision.

Professionalism

• Ability to maintain a professional demeanor in demanding customer environments.
• Commitment to continuous learning and technical skill development.

About the Role

The On-Site Service Engineer is responsible for providing installation preventive maintenance troubleshooting repair qualification validation and customer support services for complex laboratory automation systems. This role serves as a key customer-facing technical resource ensuring equipment performance reliability and operational continuity while supporting customers through service training and technical expertise. The position requires independent judgment strong technical troubleshooting skills and a commitment to delivering exceptional customer support in a fast-paced environment.

Benefits:Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical Dental Vision Life STD/LTD 401(k) Paid Time Off (PTO) or Flexible Time Off (FTO) Tuition Reimbursement and Employee Stock Purchase regularly scheduled to work less than 20 hours Casual Intern and Temporary employees are only eligible to participate in the 401(k) who are regularly scheduled toworka 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information pleaseclick here.

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race religion color national origin sex (including pregnancy childbirth or related medical conditions) family or parental status marital civil union or domestic partnership status sexual orientation gender identity gender expression personal appearance age veteran status disability genetic information or any other legally protected characteristic. Additionally all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We encourage all to apply

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