On-site Resident Relations Multifamily

The REMM Group is a fast-growing property management company with a teamwork environment. We are seeking a full-time on-site resident relations specialist to support two apartment communities in Huntington Beach CA. This opportunity offers a 75% rent discount for on-site living!

We are seeking someone with strong multifamily leasing experience a sales-driven customer-service-oriented approach and a passion for building relationships. Our resident relations specialist brings positive energy to each office and is willing to resolve issues quickly and efficiently. They listen carefully to identify your prospects needs and confidently recommend solutions.

We offer a positive work environment great work-life balance competitive pay and opportunities to continue career advancement. Competitive leasing bonuses are available! Must work on weekends.

Schedule: Tuesday - Saturday.

Pay: $17.00 75% Rental Discount on a one-bedroom apartment.

RESPONSIBILITIES INCLUDE:

• Responsible for all leasing efforts including conducting property tours and assisting prospective tenants in finding their ideal apartment home
• Maintain accurate records of leasing activities using Yardi and RentCafe software.
• Respond to inquiries via phone email and in-person providing exceptional customer service including assisting residents with service requests.
• Contribute towards marketing and leasing plans to maximize traffic and rental closing performance.
• Maintain constant knowledge of market conditions that could adversely affect community performance and remain competitive in pricing and incentives in the surrounding communities.
• Demonstrating significant initiative discretion personal awareness professionalism integrity independent judgment and exercise confidence and confidentiality in all areas of performance.
• Communicating with residents including maintenance requests resident relations community activities community procedures move-out security deposit allocations and conflict resolution.

QUALIFICATIONS AND EXPERIENCE:

• Previous leasing experience is required.
• Proficiency with Yardi and RentCafe software is preferred.
• Must possess and maintain reliable transportation.
• Minimum of 3-4 years of experience in leasing within multifamily property management operations.
• Operational skills including budget sales and marketing.
• Excellent attention to detail and multitasking skills.
• Proficient with MS Office and Outlook with competent general computer skills
• Must have excellent customer service skills
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Must live onsite.

COMPREHENSIVE BENEFITS PACKAGE INCLUDE:

• Competitive salary and commission structure.
• Opportunities for career growth and advancement in the property management industry.
• Work with a supportive team in a dynamic and fast-paced environment.
• Paid and Sick Time Off
• Holiday Pay
• Employee Assistance Programs
• Medical Dental and Vision Insurance
• 401K
• Life Insurance

A LITTLE MORE ABOUT THE REMM GROUP AMO.

The REMM Group is the highest-ranked property management company in California by Best Places to Work Multifamily and eighth in the nation. New team members find us to be one of the best places to work in the property management industry. Our commitment to training motivation and team development creates a culture of excellence. Our company provides its employees with the tools needed to succeed and rewards employee success. Our team members enjoy their work and believe they are making a positive difference in their community. We have been actively involved in the acquisition development rehabilitation and management of apartment properties since 1992. Our team at the REMM Group manages over (60) apartment communities consisting of over 5000 apartment homes and over (80) commercial properties including Retail Office and Industrial in Southern California. The REMM Group has been awarded the 2013 AMO of the Year (2013 Accredited Management Organization of the Year) by the Institute of Real Estate Management in Orange County.

The REMM Group is an Equal Opportunity Employer. All applicants will be considered without regard to race color religion gender national origin sexual orientation age marital status medical condition disability or any other legally protected status.

Learn more about our leading and fast-growing company by visiting our website: .

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA) if you have a disability and would like to request an accommodation in order to apply for a position at The REMM Group email Please refer to the job title and job location when you contact us.

QUALIFICATIONS AND EXPERIENCE:

• Previous leasing experience is required.
• Proficiency with Yardi and RentCafe software is preferred.
• Must possess and maintain reliable transportation.
• Minimum of 3-4 years of experience in leasing within multifamily property management operations.
• Operational skills including budget sales and marketing.
• Excellent attention to detail and multitasking skills.
• Proficient with MS Office and Outlook with competent general computer skills
• Must have excellent customer service
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Must live onsite.