On Road Training Specialist

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Job Description:

JOB SUMMARY
This position supports the center operations management team in conducting driver training and the completion of training related documentation. This position focuses on reviewing driver methods area trace and loop dispatch. They will report directly to the center On-Road Supervisors.

RESPONSIBILITIES
Supports training during New Service Provider On-Boarding including training in the areas of safety service and delivery methods.
Assists in re-training current service providers on their job responsibilities including safety service and delivery methods.
Documents and reports to the On-Road Supervisor details of training and instruction given to service providers. If a service provider refuses to work as directed the Training Specialist will contact the On-Road Supervisor to provide instruction discipline and/or corrective action.
Ensures job setup DOL trace and dispatch are correct when riding with service providers. Recommends and refers areas of improvement to Package Dispatch Supervisor before and after each ride.
Completes required documentation on the adherence to safety training delivery methods and compliance programs.
Monitors service provider improvements. If results are not sustained this position informs the On-Road Supervisor who will address with the service provider. The Training Specialist will not participate in any conversation with service providers that is about or could lead to service provider discipline.
Assist the center teams in monitoring and conducting recurrent training.
Interacts daily with service providers center management and customers.
Works directly with union and non-union employees.

On Road Training Specialists WILL NOT be expected to:
Direct dispatch instruct or discipline a specific work group of employees.
Cover other management roles and responsibilities.
Cover service provider job responsibilities.
Work well beyond the hours of their trainee.
Conduct performance or lock-in rides.

QUALIFICATIONS
Requirements
Must be able to demonstrate ability to perform prescribed safety and methods
Must be able to perform a complete DOT Pre-Trip Evaluation
Successfully complete 9 Week On-Road Training Specialist Program
Preferences
Higher education or equivalent work experience

ADDENDUM
Hours: As needed and directed in order to support training during weekend services (Four Five days per week minimum 40 hrs per week) NOTE: If Training Specialists are expected to work 4/10 shifts then this will need to be addressed / adjusted in states with daily overtime requirements (e.g. California).

Other Criteria:

• Must be currently located in the same geographic location as the job or willing to relocate yourself - Required
• Last day to apply is 8/12/2026

Employee Type:

UPS is committed to providing a workplace free of discrimination harassment and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S. an alien lawfully admitted for permanent residence or an alien authorized to work in the U.S. for this employer.