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OMH Residential Supervisor Full-TimeN


Job Location:

Queens, NY - USA

Monthly Salary: Not provided by the employer
Posted: 24 July 2026 (30+ days ago)
Application Deadline: 21 October 2026
Vacancies: 1 Vacancy

Job Summary

For over 125 years Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens and currently offers 160-plus programs and services for children youth adults seniors and those struggling with mental OF THE JOBUnder the direction of the Clinical Director the OMH-Residential Supervisor has responsibility for clinical physical plant operations rehabilitative and recovery case management and administrative supervision in CCNSs New York State Office of Mental Health (NYS OMH) residential programs. Responsibilities also include supervision of staff in the OMH residential programs assuring that program staff carries out their job responsibilities in a professional and ethical manner. The OMH-Residential Supervisor will be responsible for overseeing the delivery of care in order to ensure the appropriateness and effectiveness of residential and supportive services identification of gaps in residential and service delivery system representing the Agency at meetings conferences and public forums strategic planning and implementation development and implementation of processes and services that will improve the residential environment and service delivery system program development including monitoring revenue and occupancy rates productivity outcomes staff training and development and staff supervision compliance with contracts agency policies and procedures regulatory requirements and audit readiness and new OMH-Residential Supervisor will be required to maintain a professional and ethical disposition at all times while ensuring that subordinates practice professionalism and ethical behavior as well. The OMH- Residential Supervisor ensures the rights safety and approved care of all residents by implementing best practices in accordance with the Part 595 Regulations of the New York State Office of Mental Health as well guidelines implemented by the AND RESPONSIBILITIESEnsure that all staff adhere to all NYSOMH guidelines in Community Living and Supported Housing and ensures that all apartments funded by NYSOMH regulations follow all and approve clinical documentation for all staff ensuring documentation meets NYSOMH regulations. Respond to emergencies 24/7 in the field and apartments if necessary may include other IHW programs if necessary. Monitor and oversee all aspects related to the delivery of residential rehabilitative and recovery clinical and case management services including physical plant operations and program site visits on all staffing work shifts. Provide direct residential rehabilitative and recovery clinical and case management services to designated client with the screening admission and discharge processes and complete statistical reports on census eligibility complete all necessary documents to obtain/retain appropriate credentials certifications and unscheduled visits to program site to ensure resident safety and personnel charts and programs are in audit readiness through documented chart review. Develop or adhere to program tracking systems to ensure timeliness of resident documentation and all required internal and external paperwork including collaboratively with Housekeeping/Maintenance staff keeping the staff in those departments informed of program issues which impact on their functioning and require their appropriate supervision coverage policies and procedures to ensure that adequate supervision and management is in effect for all work shifts. Ensure appropriate means for communicating resident and program information to all staff. Facilitate case review/conferences on at least a bi-weekly basis. Provide and/or participate in-service trainings related to behavioral health- including rehabilitative and recovery case management clinical and residential and restorative for ensuring that all staff report incidents in a professional manner to all required with Agency and program staff to develop and adhere to on-site emergency response preparedness and readiness and facilitate staff adherence to levels of service/occupancy rates and productivity and revenue that program goals objectives and the Agency Mission are understood fostered and supported throughout at the program program compliance with fire safety and health standards as per licensing and or quality assurance requirements and to Behavioral Health Services Administration and/or Agency Administration issues that may have a negative impact on the reputation of the Agency client and/or staff welfare or any corporate compliance in the on-call duty roster for responsibility for program operations in the absence of other supervisory staff and/or the Residential Administrator/Director of Field Operations. Ensuring the smooth operation of the facility in the absence of other supervisory and/or management level staff. This includes but is not limited to the supervision of staff and providing assistance with the daily operation of the with program management in the identification of new referral sources and developing marketing FOR EDUCATION/CERTIFICATIONS/LICENSESMasters degree in Social Work or related field and New York State LMSW preferred; or bachelors degree in social work or related field with and additional 2 years (5 years total) of experience mental health experience and/or substance abuse experience behavioral health housing experience preferred. SPECIFICATIONS FOR EXPERIENCE AND TRAININGExcellent clinical & supervisory skills along with three (3) years ofmental health experience and/or substance abuse (3) years of supervisory experience in the field preferred. Requires a combination of skills in the following areas; operational oversight and evaluation of program services and staff personnel management public relations governmental relations leadership development and team building management organizational and computer skills. Ability to evaluate and intervene in crisis situations. Excellent oral and written communication skills. Comfortable with public speaking lobbying and advocacy. Able to coordinate schedule with counterparts in Behavioral Health Services demonstrate a belief and understanding of the Agency FOR PHYSICAL REQUIREMENTSAble to travel to multiple program sites throughout the five boroughs Ability to work flexible be available to consult with program staff 24/7 and be available to respond to a crisis situation if required to talk hear walk stand & to lift up to 10 pounds. Able to operate a computer keyboard mouse & office to read printed & handwritten materials and computer :* We offer competitive salary and excellent benefits including:* Generous time off (Vacation/ Personal Days/ Sick Days/ Paid Holidays annually)* Medical* Dental* Vision* Retirement Savings with Agency Match* Transit* Flexible Spending Account* Life insurance* Public Loan Forgiveness Qualified Employer* Training Series and other additional voluntary more information on our organization please visit our website at: Experience:

Manager


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Catholic Charities Brooklyn & Queens provide programs and social services for our community, including affordable housing.

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