Office Support Specialist

The Wyoming Department of Correctionsis seeking a full-time Office Support Specialist for our Lander Field Services office. This position performs a variety of routine and detailed clerical and administrative duties that support the daily operations of the Probation and Parole Offices.

This role requires consistent and professional interaction with staff offenders victims members of the public the judicial system law enforcement agencies local organizations and public and private service providers. The ideal candidate will be organized detail-oriented and able to manage sensitive information while providing excellent customer service in a fast-paced environment.

• Culture of public service and a commitment to work/life balance
• Eligibility for Public Service Student Loan Forgiveness
• Health Dental and Vision Insurance
• State Retirement Plan for the State of Wyoming Pension Plan
• Additional savings opportunities
• Paid vacation sick leave and holidays
• Meaningful work that makes a difference for Wyoming communities and MUCH MORE!

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• Acts as a specialist in an assigned program area performing the most complex technical duties including legal secretary responsibilities.
• Performs leads or supervises various moderate to complex program and operational support duties.
• Applies knowledge of programmatic and administrative requirements.
• Resolves problems and makes recommendations for improvements.
• Performs specialized tasks coordinates general office functions such as budget legal work administrative property management travel arrangements procurement personnel information systems or fiscal duties and provides staff training.
• Conducts research and troubleshoots office systems or procedures for efficiency and accuracy; collects organizes and details writing the required documentation in answering queries.
• Coordinates and/or acts as a liaison between the agency or work unit and other agencies.
• Processes monthly electronic filing; corresponds with operators regarding production filing; sets up new operators for electronic filing.
• Maintains financial or other records; verifies statistical reports for accuracy and completeness; assists with publishing statistical reports.
• Assists in budget development analysis interpretation and recommendation handling deposits and monetary transactions and/or performing audit functions.
• Accurately maintains agency files and records; inputs data into databases.
• Prepares reports; verifies computer systems databases and coded data for accuracy.
• Responds verbally and/or in writing to requests for information.
• Screens and corrects documents for procedural compliance; evaluates the information for accuracy.
• Provides customer service to customers clients and staff and acts as a resource to explain rules and procedures to co-workers customers and/or clients.
• Responsible for inventory assets.
• Performs administrative duties requiring considerable judgment including fiscal human resources or other specific program areas.
• Resolves some light computer issues/concerns.
• Maintains and reviews case files to determine actions to be taken.
• Assures the procurement process is managed appropriately and according to established procedures.
• Involves some processing/interpreting of legal documents.

PREFERENCES:


Preference may be given to those with at least two years of work experience in an office environment.
Preference may be given to those with prior criminal justice exposure.


KNOWLEDGE:

• Knowledge of applicable federal state and local laws codes regulations and policies technical processes and procedures related to the department.
• Knowledge of financial record keeping and reporting principles and procedures basic accounts payable and purchasing.
• Knowledge of the principles and practices of employee supervision training and evaluation.
• Knowledge of techniques for providing a high level of customer service.
• Knowledge of computer application systems Google and Google Docs. and Excel.

PHYSICAL WORKING CONDITIONS:

• Typically the employee may sit comfortably to perform the work; however there may be some walking standing bending carrying light items driving an automobile etc.
• Special physical demands are not required to perform the work.

• FLSA: Non-Exempt
• The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities. No notice of eligibility will be sent to applicants who meet the minimum qualifications.
• The Wyoming Department of Corrections is a Drug-Free Workplace. All staff is subject to drug testing while employed by the WDOC. The Wyoming Department of Corrections is a Tobacco-Free Workplace. It prohibits the taking carrying possessing or introducing smoking materials smokeless tobacco or tobacco substitutes on or into WDOC facilities and grounds.
• The Wyoming Department of Correction complies with the Federal Prison Rape Elimination Act (PREA) of 2003. It is the policy and practice of WDOC to protect inmates/offenders from personal abuse corporal punishment personal injury disease property damage and harassment and the elimination of prison rape. Successful Applicants for employment must pass a background/reference check and drug test prior to appointment.
• WDOC has a strict dress code policy to includes standards for facial hair body art and piercings/gauges. All applicants must meet the standards of this dress code to be considered for employment.
• WDOC Field Services uses oleoresin capsicum (OC pepper spray) as a force alternative. All employees will be directly exposed to OC during their initial training and may be required to carry OC.
• WDOC offers a competitive benefits package including: medical dental and life insurance paid vacations and sick leave paid holidays tuition reimbursement program Wyoming State Retirement and 457 deferred compensation program longevity pay and opportunities for advancement.
• Candidate must complete defensive tactics skills KRAV-MAGA.

Clickhere to view the State of Wyoming Classification and Pay Structure.

Clickhere to view the State of Wyoming Total Compensation Calculator

URL: State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.

Class Specifications are subject to change; please refer to the A & I HRD Website to ensure that you have the most recent version.