Office Support CSR Seedway Elizabethtown, PA

SEEDWAY LLC is headquartered in Hall New York and currently employs 280 employees (including seasonal workers) nationwide. SEEDWAY is part of the GROWMARK system an agricultural subsidiary serving more than 100000 customers across North America Canada and Mexico. SEEDWAY LLC is a full-line seed company providing high quality high-performing farm seed products as well as lawn and turf products throughout Pennsylvania New York New England states Florida and South Carolina. We offer a leading line of vegetable seed for growers in the United States and Eastern Canada.

Be the Friendly Face and Trusted Resource Behind Our Customer Experience

Do you enjoy helping people staying organized and being the go-to person who keeps things running smoothly Were looking for a detail-oriented customer-focused Office Support & Customer Service Representative to join our team.In this role youll serve as a key point of contact for customers while supporting essential business operations. From processing orders and assisting customers to maintaining accurate records and supporting multiple departments youll play an important role in delivering the exceptional service our customers expect.

What Youll Do

Deliver Outstanding Customer Service

• Welcome and assist customers visiting our office.
• Answer incoming calls and connect customers with the appropriate team members.
• Provide professional friendly support to customers and internal teams.
• Help ensure a positive customer experience from order placement through delivery.

Support Order Processing & Operations

• Enter and process customer orders received through online phone mail fax and walk-in channels.
• Verify product availability pricing and customer account information.
• Process order acknowledgments and assist with credit-related updates.
• Support order maintenance and updates across company systems and websites.

• Assist with billing activities including confirming shipped orders.
• Serve as a backup for check processing and bank deposits.
• Help manage documentation related to Canadian shipments and regulatory requirements.
• Utilize business systems and office technology to maintain accurate records and workflow efficiency.

What You Bring

Qualifications

• High school diploma or equivalent.
• 13 years of experience in customer service office administration clerical support or a related field.
• Strong computer skills including Microsoft Office applications.
• Experience with data entry order processing or ERP systems is a plus.
• Valid drivers license with a satisfactory driving record.

Why Join Us

• Great work-life balance.
• Opportunity to grow your skills through ongoing training and development.
• Excellent benefits including 401K match health insurance with low employee premium annual incentive paid holidays.

If youre ready to take on a challenging yet rewarding position with a company that values hard work and commitment with a family feel to it we encourage you to apply today @