Office Support Associate

Job Description Summary:

Job Description:

Position Summary

• Help maintain a welcoming organized and professional office environment.

• Support routine phone coverage and call-tree processes by answering or routing calls following established call-handling procedures and helping maintain accurate call-tree information as directed.

• Support conference rooms reception areas common spaces and supply areas to ensure they are ready for daily use.

• Serve as a key point of contact for associates clients and visitors providing exceptional service and assistance.

• Help ensure office spaces remain stocked functional and presentation-ready.

• Support Daily Office Operations

• Perform routine workplace operational checks and support ongoing office needs.

• Monitor office supplies room readiness and basic equipment functionality.

• Coordinate service requests and escalate issues when appropriate.

• Assist with office moves workspace set-ups and operational projects.

• Deliver Outstanding Administrative Support

• Assist with shipping and mail services scanning scheduling support travel coordination expense submissions and CRM updates.

• Support Workplace Services initiatives and office programs.

• Communicate updates reminders and important information to office teams.

• Contribute to process improvements and share best practices with colleagues across locations.

• Coordinate Vendor & Facility Services

• Partner with building management maintenance providers delivery services and other vendors.

• Submit and monitor service requests and facility tickets.

• Coordinate logistics and access for service providers.

• Track requests to completion and provide status updates.

• Support Safety & Business Readiness

• Assist with workplace safety initiatives and emergency preparedness activities.

• Help maintain emergency supplies postings and workplace readiness plans.

• Partner with Workplace Services leadership to ensure a safe and well-supported office environment.

Qualifications

• High School Diploma or equivalent.

• 1 years of experience in office support customer service hospitality administrative support workplace services or a related field.

• Strong interpersonal and communication skills.

• Proficiency with Microsoft 365 including Outlook Teams Word Excel and PowerPoint.

• Ability to learn workplace procedures follow established processes and work independently on assigned responsibilities.

• Preferred

• Experience in workplace operations office services reception hospitality facilities support or corporate office environments.

• Experience coordinating vendors service requests or maintenance activities.

• Familiarity with ticketing systems workplace technology or building operations.

• Exposure to workplace safety emergency preparedness or business continuity programs.

Work Environment & Physical Requirements

This position is primarily on-site in an office environment. The role may require periods of standing and walking moving light to moderate supplies and supporting the set-up and reset of shared spaces to enable day-to-day operations.

This position is a non-exempt position. The annualized base pay range for this role is expected to be between $50000$60000 base salary compensation range. Actual base pay may vary based on factors including but not limited to experience subject matter expertise geographic location where work will be performed and the applicants skill set. The base pay is just one component of the total compensation package. Other rewards may include an annual cash bonus and a comprehensive benefits package including but not limited to medical dental vision life insurance and 401(k). Please note that the job title is subject to change based on the selected candidates experience and education.

Focus Partners is an organization of wealthasset and business management resources that brings strength innovation and partnership to client relationships. Through a comprehensive range of services Focus Partners supports clients at every stage of life helping them manage their financial future. Focus Partners uses research-backed investment strategies to create custom-built portfolios anddeliverspersonalized wealth planning solutions to clients in all 50 states. Focus Partners is part of Focus a leading financial services firmcomprisedof wealth management family office and business management services. To learn more about Focus visitor follow the company onLinkedIn.

#LI-CB1

Focus is a leading financial services firm comprised of integrated wealth management family office and business management services. Blending deep expertise and expansive resources with a boutique client-first fiduciary philosophy Focus helps individuals families and institutions navigate complex financial situations with highly personalized solutions tailored to their unique needs. To learn more about Focus visit or follow the company onLinkedIn.

EEO Statement: Focus is an equal opportunity employer and bases its employment decisions on the employee or candidates skillset and without regard to an employee or candidates race color religion sex (including pregnancy) gender identity sexual orientation national origin age disability genetic information veteran status or any other characteristic protected by local state and/or federal law.

Focus complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact

The following language is for US based roles only

For California Applicants:Information on your California privacy rights can be found here

For Indiana Applicants: It is unlawful for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States a member of the Indiana National Guard or a member of a reserve component.

For Maryland Applicants: I UNDERSTAND THAT UNDER MARYLAND LAW AN EMPLOYER MAY NOT REQUIRE OR DEMAND AS A CONDITION OF EMPLOYMENT PROSPECTIVE EMPLOYMENT OR CONTINUED EMPLOYMENT THAT ANY INDIVIDUAL SUBMIT TO OR TAKE A POLYGRAP OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.

For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this shall be subject to criminal penalties and civil liability.

For Montana Applicants: If hired the employment relationship is governed by the Wrongful Discharge from Employment Act. Mont. Code Ann. Section.

For Rhode Island Applicants: Focus is subject to Chapters 29-38 of Title 28 of the General Laws of Rhode Island and is therefore covered by the states workers compensation law. If you willfully provide false information about your ability to perform the essential functions of the job with or without reasonable accommodations you may be barred from filing a claim under the provisions of the Workers Compensation Act of the State of Rhode Island if the false information is directly related to the personal injury that is the basis for the new claim for compensation. The Company complies fully with the Americans with Disabilities Act.