If youre passionate about exceptional patient service and have a knack for keeping dental front office operations running smoothly this is your chance to make a meaningful impact. As the Dental Office Supervisor youll be an essential part of our integrated care team ensuring efficient welcoming experiences for patients and supporting front office staff across our dental clinics.
This leadership role is perfect for someone who thrives in a fast-paced setting and is ready to support a team delivering compassionate dental care to rural and underserved communities.
This is a great opportunity for someone who:
Enjoys managing front desk operations in a dental clinic setting
Is highly organized and proactive in resolving issues before they escalate
Leads by example and finds fulfillment in coaching and supporting others
Wants to work in a mission-driven environment focused on community wellness
Key Responsibilities
Lead and support front desk operations to ensure efficiency accuracy and an excellent customer experience
Supervise Customer Relations Specialists provide coaching conduct performance evaluations and assist with staff scheduling
Ensure adherence to protocols maintain a goal-oriented work environment and collaborate with the Regional Office Manager on staffing and onboarding
Support financial accuracy by verifying payment posting reviewing batches completing deposits and preparing reports
Serve as the first point of contact for resolving escalated patient concerns and operational issues
Review sliding fee paperwork and ensure appropriate processes are followed
Provide backup coverage when needed including phones scheduling registration collecting co-pays and verifying patient paperwork and insurance
Monitor office efficiency and patient flow providing updates and recommendations to the Regional Office Manager
Maintain confidentiality follow HIPAA guidelines and participate in required meetings and trainings
Travel to additional locations to support operations as needed
Education Requirements Skills Knowledge and Expertise
High School/GED required
QUALIFICATION(S): WORK EXPERIENCE/TRAINING/ADDITIONAL REQUIREMENTS At least two (2) years experience as a front office staff member in a medical behavioral or administrative setting preferred Supervisory experience preferred Experience with a multi-line phone system and professional phone skills preferred Knowledge of Microsoft Office Suite preferred A valid unrestricted drivers license and agency established minimum automobile coverage required Youll Be a Great Fit for This Role if You:
Have a background in dental or healthcare front office settings
Enjoy creating a positive and organized environment for both patients and staff
Are confident managing schedules processes and payment workflows
Can remain calm and compassionate in high-pressure or escalated situations
Believe that excellent customer service is essential to quality care
Are passionate about expanding access to dental health services in underserved communities
IND2
Required Experience:
Manager
Lead Front Office Operations That Help Patients SmileLiterally and FigurativelyFull-time benefit eligible position. Monday - Friday 40 hours weekly.If youre passionate about exceptional patient service and have a knack for keeping dental front office operations running smoothly this is your chance t...
Lead Front Office Operations That Help Patients SmileLiterally and Figuratively
If youre passionate about exceptional patient service and have a knack for keeping dental front office operations running smoothly this is your chance to make a meaningful impact. As the Dental Office Supervisor youll be an essential part of our integrated care team ensuring efficient welcoming experiences for patients and supporting front office staff across our dental clinics.
This leadership role is perfect for someone who thrives in a fast-paced setting and is ready to support a team delivering compassionate dental care to rural and underserved communities.
This is a great opportunity for someone who:
Enjoys managing front desk operations in a dental clinic setting
Is highly organized and proactive in resolving issues before they escalate
Leads by example and finds fulfillment in coaching and supporting others
Wants to work in a mission-driven environment focused on community wellness
Key Responsibilities
Lead and support front desk operations to ensure efficiency accuracy and an excellent customer experience
Supervise Customer Relations Specialists provide coaching conduct performance evaluations and assist with staff scheduling
Ensure adherence to protocols maintain a goal-oriented work environment and collaborate with the Regional Office Manager on staffing and onboarding
Support financial accuracy by verifying payment posting reviewing batches completing deposits and preparing reports
Serve as the first point of contact for resolving escalated patient concerns and operational issues
Review sliding fee paperwork and ensure appropriate processes are followed
Provide backup coverage when needed including phones scheduling registration collecting co-pays and verifying patient paperwork and insurance
Monitor office efficiency and patient flow providing updates and recommendations to the Regional Office Manager
Maintain confidentiality follow HIPAA guidelines and participate in required meetings and trainings
Travel to additional locations to support operations as needed
Education Requirements Skills Knowledge and Expertise
High School/GED required
QUALIFICATION(S): WORK EXPERIENCE/TRAINING/ADDITIONAL REQUIREMENTS At least two (2) years experience as a front office staff member in a medical behavioral or administrative setting preferred Supervisory experience preferred Experience with a multi-line phone system and professional phone skills preferred Knowledge of Microsoft Office Suite preferred A valid unrestricted drivers license and agency established minimum automobile coverage required Youll Be a Great Fit for This Role if You:
Have a background in dental or healthcare front office settings
Enjoy creating a positive and organized environment for both patients and staff
Are confident managing schedules processes and payment workflows
Can remain calm and compassionate in high-pressure or escalated situations
Believe that excellent customer service is essential to quality care
Are passionate about expanding access to dental health services in underserved communities
Inspire Hope. Promote Wellness. CALL FOR AN APPOINTMENT: 844-853-8937 (TOLL FREE) BEHAVIORAL HEALTH CRISIS CENTERS: 833-356-2427 (TOLL FREE) BEHAVIORAL HEALTH CRISIS LINE: 988 Through compassionate, high-quality care, we guide individuals on their journey toward improved physical and
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