Office Services Specialist

Job Title: Office Services Specialist
Location: Saint Paul MN (Onsite)
Duration: 12 Months Contract (Temp to Perm)
M-F (8:00 AM - 5:00 PM)

• Lead day-to-day operations of a small site/shift and oversee up to 2 employees.

• Manage customer requests workflow service quality and contract compliance.

• Perform document production printing scanning shipping/receiving binding cutting punching and related operational tasks.

• Communicate professionally with clients customers vendors and internal teams.

• Maintain inventory supplies reports work orders and facility-related requests.

• Support site profitability invoicing payroll accuracy and P&L management.

• Lead and coordinate daily site operations and ensure customer requests are completed accurately and on time.

• Monitor workflow productivity quality deadlines and service level agreements.

• Serve as the primary on-site contact for customer issues and contract compliance.

• Communicate with customers through email phone and regular reporting.

• Perform shipping and receiving activities with clients and USPS.

• Operate printing scanning and document production equipment; complete jobs including assembling cutting binding and punching.

• Manage office supplies and inventory and place orders as needed.

• Coordinate conference rooms and A/V equipment resources.

• Create and complete work orders inspections reports and other required paperwork.

• Monitor vendors and assist with vendor tours inspections and problem resolution.

• Report facility issues and assist with scheduling repairs when needed.

• Assist with small office moves seating assessments and layout needs.

• Train employees on workflow equipment and machine operations as needed.

• Ensure accurate employee timekeeping attendance and payroll information.

• Set goals provide training conduct performance reviews and address performance or attendance issues.

• Assist with staffing and performance management of site personnel.

• Support pricing orders invoicing and other customer-related issues by coordinating with sales.

• Assist with month-end management reporting and manage financial results including P&L.

• Maintain efficient workflow and hold employees accountable for quality and productivity.

• Follow company policies procedures and tools to maintain operational and service standards.

• Perform other duties as assigned.

• High school diploma or GED and 2 years of experience in a related field.

• Experience delivering classroom and/or informal training sessions.

• Experience operating advanced machines and completing complex jobs.

• Experience setting and prioritizing specific realistic goals.

• Strong organizational communication and leadership skills.

• Ability to effectively lead and train employees.

• Strong attention to detail and ability to learn quickly.

• Basic knowledge of Outlook Excel Word Teams and other office programs.

• Experience with basic shipping/receiving printing scanning and document finishing.

• Good technical skills and ability to operate complex machinery.

• Ability to stay current with technology and industry trends.

• Ability to sit at a computer for extended periods and stand while completing product assembly.

• Ability to walk stand bend reach lift and carry objects weighing up to 50 lbs.

• Moderate dexterity and basic keyboard calculator hand-tool and eye/hand coordination skills.