Office Service Coordinator

Overview
Provide hands-on office services and administrative support with a primary focus on print copy scan mail shipping and general office operations. Deliver professional customer service while supporting employees clients and onsite staff with day-to-day office service requests. Assist with hospitality services as a secondary responsibility including conference room setups and food/beverage arrangements.

Key Responsibilities

• Leads day-to-day operations of specified up to 2-person site service or shift.
• Handle regular mail and prepare overnight packages for shipment using appropriate courier services.
• Receive sort process and distribute incoming mail packages and deliveries.
• Prepare shipping labels package documentation and tracking information.
• Assist with conference room setups including arranging materials food beverages and other meeting requirements.
• Respond to employee and client requests in a professional courteous and timely manner.
• Coordinate with onsite staff regarding office services meeting setups deliveries and other workplace needs.
• Perform complex printing copying scanning and finishing jobs using advanced office equipment.
• Troubleshoot basic equipment issues and escalate technical problems when necessary.
• Maintain organized work areas supplies equipment and office service documentation.
• Provide classroom and/or informal training to employees on office equipment procedures and related services.
• Lead and train team members on daily office service procedures and equipment operation.
• Set and prioritize specific realistic goals to ensure efficient completion of daily responsibilities.
• Stay informed about current office technology equipment and industry trends through relevant publications and resources.

Qualifications & Skills

• High school diploma or GED required.
• 2 years of experience in office services hospitality administrative support or a related field.
• Previous experience in a law firm or professional services environment is preferred.
• Strong customer service and communication skills.
• Good organizational skills and strong attention to detail.
• Ability to learn new processes technology and equipment quickly.
• Strong technical skills with the ability to operate advanced office machinery.
• Proficiency with standard office technology and software.
• Ability to effectively set goals prioritize tasks lead team members and provide training.
• Ability to work independently while collaborating effectively with onsite staff and clients.