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Office Representative


Job Location:

Middlebury, VT - USA

Monthly Salary: Not provided by the employer
Posted: 7 June 2026 (30+ days ago)
Application Deadline: 4 September 2026
Vacancies: 1 Vacancy

Job Summary

Building Name: Porter - Porter Medical Center

Location Address: 115 Porter Drive Middlebury Vermont

Regular

Department: Porter - Primary Care - Vergennes

Full Time

Standard Hours: 40

Biweekly Scheduled Hours:

Shift: Variable

Primary Shift: -

Weekend Needs: None

Salary Range: Min $21.03 Mid $26.14 Max $31.25

Recruiter: Melissa Cummings

At Porter Medical Center we are improving the health of our community one patient at a time.

Job Description:

The Front Office Representative serves as the first point of contact for patients and visitors creating a welcoming and professional environment both in person and over the phone. This role is essential in ensuring a seamless patient experience by efficiently coordinating front desk operations maintaining accurate information and supporting clinical workflows. The ideal candidate delivers exceptional customer service demonstrates strong organizational skills and thrives in a fast-paced healthcare setting.
Key Responsibilities:
  • Greet and check in patients professionally and courteously
  • Answer calls take accurate messages and direct inquiries appropriately
  • Schedule confirm and adjust appointments
  • Maintain accurate patient demographic and insurance information
  • Collect co-pays balances and process payments
  • Coordinate referrals authorizations and follow-ups
  • Manage medical records per policy
  • Open/close office and maintain organized front desk operations

Qualifications:

  • High school diploma or equivalent
  • Medical office experience and terminology preferred
  • Strong communication multitasking and organizational skills
  • Basic computer skills and business math
  • Physician office experience preferred

Physical Requirements:

  • Sitting standing walking and light lifting (up to 10 lbs)
  • Frequent computer and phone use

BENEFIT ELIGIBLE!

Our employees make a difference to our patients and their families by bringing compassion to those in a time of need. We are proud to extend this culture of caring back to our employees and their families by providing a comprehensive and flexible benefits package. Key benefits in our package include:

  • Medical Dental and Vision Insurance

  • 403(b) Retirement Plan

  • Tuition Advance Program

  • Combined Time Off (CTO) - paid holidays vacation sick and personal time

  • Employee Assistance Program (EAP)

  • Employee Discounts

  • Pet Insurance

This is a bargaining union position.

Required Experience:

Unclear Seniority


About Company

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The University of Vermont Health Network is a 4-hospital system serving Vermont and northern New York. We work together to offer high-quality care as close to home as possible.

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