Office Professional CCBHC

Centerstone is among the nations leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes peoples lives. A dynamic well-established organization we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!

JOB DESCRIPTION:

SUMMARY OF POSITION

Greets clients with personable and positive attitude to promote a service environment for individuals in need of behavioral health and/or co-occurring services. Completes scheduling and statuses of clinical staff appointments. Obtains and updates client data. Collects client co-pays. Answers phone calls emails and other electronic messages as required quickly and efficiently. Utilizes telehealth to extend care when the clinical staff and or client arent in the same place at the same time. Collects fills and organizes office documents records and forms.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Greets clients with personable and positive attitude to promote a service environment for individuals in need of behavioral health and/or co-occurring services.
• Completes scheduling and statuses of clinical staff appointments.
• Obtains and updates client data and collects co-pays.
• Answers phone calls emails and other electronic messages as required quickly and efficiently.
• Utilizes telehealth to extend care when the clinical staff and or client arent in the same place at the same time.
• Collects fills and organizes office documents records and forms.
• May cross train and perform duties of other support staff positions to help cover during absences as assigned by Office Coordinator.

• Effectively communicate via written verbal in person and virtual methods.
• Basic computer literacy skills- Knowledge of Excel Outlook Zoom and Skype preferred.
• Strategic scheduling skills- Knowledge of Avatar preferred.
• Organizational skills.
• Critical thinking skills.

Education Level

High School Diploma or GED required.

Years of Experience

One to three years administrative experience preferred.

Required Certification/Licensure

N/A

Task - Percentage of Time/Frequency

Standing - 20%

Sitting - 80%

Squatting - occasional

Driving - occasional

Kneeling - occasional

Lifting - occasional

Bending - occasional

Time Type:

Pay Range:

Delivering care that changes peoples lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:

• Medical dental and vision health coverage

• Flexible Spending and Health Savings Accounts

• 403b retirement plan with company match

• Paid time off and ten paid holidays

• AD&D Insurance Life Insurance and Long Term Disability (company paid)

• Employee Resource Groups

• Continuing education opportunities

• Employee Assistance Program

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a persons merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect.

At Centerstone we use our values as a guide for what we do. Respect Expertise Integrity and Empowerment are at the heart of every interaction at Centerstone and particularly rooted in our Culture.

Our approach to culture is to create an environment that encourages supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment respect integrity and expertise that powers our innovation and connects us to each other our clients and the communities we serve.

Centerstone is also committed to a strong culture of quality and safety celebrating role-models who champion best practices for quality clinical risk and patient safety.