Office Operations Coordinator

ANDMOREis a wholesale market maker that fuels opportunities for buyers and sellers to connect grow and prosper through physical markets design centers and digital channels.

We own andoperatethe largest wholesale showroom campuses in the world where retailers and designers source products for their stores and clients while also enabling 24/7 commerce through our digital marketplace. By integrating in-person and online experiences we empower our customers to grow year-round as their business needs evolve.

About the Role

We are seeking anOffice Operations Coordinatorto join ourteamat role will play a critical part inservingas the primary administrative and reception lead for the Atlanta Decorative Arts Center (ADAC). This role ensures seamless front-of-house operations provides administrative and customer service support andmaintainsconsistent coverage of the main reception and communication channels.

As the first point of contact for visitors tenants vendors and customers theOffice Operations Coordinatorplays a critical role in delivering a professional welcoming and informed ADAC experience while supporting business-driving initiatives and operational continuity.

WhatYoullDo

Key responsibilities include:

Front Desk & Reception Management

• Serve as primary receptionist for ADACsmainoffice/conference center and front entrance.

• Greet visitors answer questions and provide guidanceregardingshowrooms events and services.

• Maintain continuous coverage of the reception desk during operating hours.

• Ensure coverage during PTO or absences to prevent gaps in service.

• Support the front-of-building reception area (open accessfacility no badge requirement).

Phone & Communication Oversight

• Manage and respond to ADACs maincommunication lines (phone MS teamsetc).

• Provide backup support for overflow calls.

• Monitor and manage the general email inbox; filter respond to or route inquiries appropriately.

• Ensuretimelyresponses to business-driving communications.

Customer Service & Administrative Support

• Provide customer service support to tenants vendors and visitors.

• Assistwith invoicing documentation and general administrative tasks.

• Support office systems andmaintainorganized records.

• Coordinate with internal departments to ensure alignment and clarity of responsibilities.

Market & Event Support

• Provide extended support during Market events and special programming.

• Coordinate and oversee ADAC shuttle operations during Market (including coverage while shuttles are running).

• Support events that may extend beyond regular business hours.

• Ensureappropriate staffingplans during high-traffic periods.

• Update and manage ADACs client CRM database.

• Work with local hotels to obtain ADAC rates for clients and make sure current rates are available on ADACs website.â

• Assistwith organizationmaintenanceand purchasing office supplies.

• Create agendas for staff and tenant meetings andassistwith monthly tenant communications.

• Manage the RSVP inbox and track RSVPs as needed for events

• Maintains positive workingrelationshipwith ADAC team showroom owners design offices designers and clients relaying constructive feedback to the Management Office.

Operational Coverage & Continuity

• Maintain a fully staffed and operational office five days per week.

• Coordinate temporary staff or vendors as needed to ensure uninterrupted service.

• Assistin PTO scheduling coordination to prevent front desk coverage gaps.

• Establish and uphold a standard that the office is never left unattended during operating hours.

WhatYoullBring

Qualifications and Experience:

• Bachelors degree preferred (recent college graduates encouraged to apply).

• 1 to 3 years of administrative office management hospitality or customer-facing experience.

• Strong interpersonal and communication skills.

• Highly organized with strong time management abilities.

• Ability to multitask and prioritize in a dynamic fast-paced environment.

• Professional presence and polished customer service approach.

• Proficiencyin Microsoft Office and email management systems.

Why ANDMORE

At ANDMOREyoullbe part of a team that valuesconnection creativity and continuous improvement. We offer:

• Competitive compensation and benefits

• A collaborative inclusive culture

• Opportunities for professional growth and development

• The chance to make an impact at the heart of the wholesale and design community

About ANDMORE

ANDMORE is aBlackstoneandFireside Investmentsportfolio company. We create connection opportunities for the wholesale home gift and lifestyle industries through physical markets design centers and digital channels.

For more information visit.

Required Experience:

IC