Office Manager

Office Services Manager
Miami FL (onsite)
4Month (Temp to Perm)
Mon-Fri 8am - 5pm

Qualifications :

• Manage the daily operations of a small to medium-sized office site while supervising a team of 3 employees.

• Oversee office services including print/copy/scan mail courier managed print hospitality conference room support imaging and reception backup.

• Ensure service levels operational efficiency customer satisfaction and compliance with established standards.

• Support a professional customer-focused environment while meeting daily operational and reporting requirements.

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    Requirements

  • High school diploma or GED required.

  • 35 years of related office services B2B technical support or customer-facing experience required.

  • Minimum 2 years of supervisory or management experience strongly preferred.

  • Previous experience in a law firm or professional services environment preferred.

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    Responsibilities

  • Supervise coach train cross-train counsel evaluate and develop team members through performance management and individual development plans.

  • Schedule staff and assign work based on production demands employee skills and business priorities.

  • Operate and support Ricoh printers/copiers for printing copying scanning and related office services.

  • Coordinate incoming service requests mail overnight packages courier services and hospitality functions.

  • Assist with conference room setups including food and beverage arrangements and provide reception backup as needed.

  • Monitor production labor quality standards service level agreements (SLAs) deadlines audits and compliance requirements.

  • Maintain daily customer contact respond to service requests resolve operational issues and support business process improvements.

  • Prepare site reports customer presentations and business reviews while maintaining required documentation.

  • Coordinate with internal teams regarding orders pricing invoicing and operational support.

  • Promote a positive work environment focused on teamwork customer service employee recognition and retention.

  • Identify process gaps update documentation and support continuous operational improvements.

  • Perform other assigned duties as required.

Additional Information :

Candidates must be able to lift 50 pounds and stand for extended periods of time.

Remote Work :

No

Employment Type :

Contract