Office Manager

Essential Job Duties and Responsibilities:

• Supervises and directs work of office staff by:

• Recruiting and selecting of new internal staff employees.

• Planning organizing and communicating work assignments.

• Evaluating staffs work performance and recommending personnel actions including discipline and promotions.

• Investigating and addressing personnel problems.

• Developing and organizing work flow through the the availability of necessary equipment supplies and staff.

• Maintaining employee records including vacation schedules sick leave etc.

• Training employees in work functions.

• Communicating changes in office and company policy and procedures to staff.

• Developing and maintaining procedures manuals for division office functions.

• Ensures the efficient operation of the office by:

• Monitoring the processing and workflow of staff to meet all deadlines.

• Evaluating and planning space requirements equipment needs etc.

• Approves accounts payable and purchase requests to meet budget guidelines.

• Contacting and directing the work of outside vendors for maintenance and construction projects.

• Studying and interpreting program guidelines and distributing information to department Managers and other staff members.

• Monitoring office procedures to ensure program and company policy compliance.

• Assists with other duties as necessary.

Knowledge Skills and Abilities:

• Ability to positively direct the work of others including the ability to make and communicate work assignments resolve issues affecting employees etc.

• Ability to train new employees about job tasks and to train current employees about process changes.

• Knowledge of Rain and Hails products services and systems.

• Knowledge of and the ability to use insurance industry and company terminology.

• Ability to effectively communicate and maintain positive business relationships with company personnel outside resources and customers.

• Ability to remain calm and professional.

• Ability to be organized and multitask.

• Ability to perform basic and complex mathematical calculations.

• Ability to maintain a high level of confidentiality.

• Ability to work well with people in a team environment.

• Ability to work from oral or written communication.

• Ability to operate all office equipment.

• Ability to work flexible hours as required.

• Ability to assist in other work-related areas as required.

High School or GED required baccalaureate degree in business HR management or other related field preferred and 5 plus years of progressive business experience. Combination of crop insurance and/or Managerial experience required.