Office Coordinator

Position:Office Coordinator

Location: 3455 Rewak Dr. #106; Fairbanks AK 99709

Type of Employment: Full-time

Schedule: Weekdays Clinic Hours

Compensation: $58000 - $62000/year (based on experience)

At Select Physical Therapy we believe in delivering an excellent patient experience starting at the front desk. The Office Coordinator playsa key role in creating an exceptional experience for patients referral sources and team members. This position oversees the daily operations of the front office ensuring efficient workflows outstanding customer service and a welcoming environment. The Office Coordinator provides leadership training and support to front desk staff while serving as a central point of communication between patients providers and referral sources.

Why Join Us: (benefits for full-time at 32 hours/week)

• Start Strong: Thorough orientation program to ensure a smooth transition into our setting
• Your Impact Matters: Join a team of over 44000 committed to providing exceptional patient care
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX health vision and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

• Lead and supervise front office operations fostering a positive patient-centered culture and delivering exceptional service to patients staff and referral partners.
• Manage front office staffing scheduling and coverage plans to support efficient daily operations and maximize patient access to care.
• Recruit onboard train coach and develop front office team members including conducting performance evaluations and addressing employee relations matters.
• Ensure compliance with organizational policies procedures and administrative processes while maintaining accurate front office functions such as authorizations charge posting and record management.
• Monitor operational expenses and inventory ensuring effective cost management and timely ordering of office supplies.
• Assist and support all essential functions of the Patient Service Specialist job

Minimum Qualifications:

• Bachelors degree in business administration or related field OR equivalent combination of education and experience.
• Two to four years of high-volume medical office experience required.

Preferred Qualifications:

• One to two years of supervisory and management experience preferred.

Equal Opportunity Employer including Disabled/Veterans.