Office Associate
Job Location:
Melrose Park, NY - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Job Requisition ID:56801
Opening Date: 06/23/2026
Closing Date: 07/07/2026
Agency:Department of Human Services
Class Title:OFFICE ASSOCIATE - 30015
Skill Option:None
Bilingual Option:Polish
Salary: Anticipated Salary (Effective 7/1/26) $4144-$5429/month ($49728-$65148/year) bilingual pay
Job Type: Salaried
Category:Full Time
County: Cook
Number of Vacancies: 1
Bargaining Unit Code:RC014 Clerical Employees AFSCME
Merit Comp Code:
This position is a union position; therefore provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
While not requireda Resume/Curriculum Vitae (CV) is recommended. When applicable titles that require specific coursework professional license or certification will include a notation requesting the appropriate document(s) be uploaded in theAdditional Documentssection of yourapplication. Failure to upload requested transcripts license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.
All applicants who want to be considered for this position MUST apply electronically through the website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
Applications submitted via email or any paper manner (mail fax hand delivery) will not be considered.
Why Work for Illinois
Working with the State of Illinois is a testament to the values of compassion equity and dedication that define our state. Whether youre helping to improve schools protect our natural resources or support families in need youre part of something biggersomething that touches the lives of every person who calls Illinois home.
No matter what state career youre looking for we offer jobs that fit your life and your scheduleflexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
The Division of Family & Community Services is seeking to hire a friendly personable speaking voice to help with the organization and running of the daily administrative operations at the Cook County Family and Community Resource Center in the West Suburban FCRC Office. As an Office Associate you will typically be processing incoming mail answering phones and greeting visitors at the front desk. The ideal candidate will be a hard-working professional able to undertake a variety of office support tasks and work diligently under pressure. The person will be comfortable working with a high degree of attention to detail and discretion as well as incorporating new and effective ways to achieve better results. The Division helps Illinois residents by connecting them with many programs and services. Through our programs services and prevention efforts the Division improves the health and well-being of individuals and promotes self-sufficiency and integrity of families of Illinois.
- Receives and distributes mail manual releases and memos including incoming correspondence from customers and applicants drop box items faxes and centrally mailed reports.
- Edits general client information in the Integrated Eligibility System (IES) system.
- Serves as back-up receptionist.
- Provides clerical office support.
- Serves as back-up timekeeper in the timekeepers absence.
- Maintains files forms reports and office supplies including files and unit attendance and corresponding files for the office.
- Translates functions/procedures into Polish for individuals who cannot speak or read English in contacts with the general public advocacy groups customers and community organizations.
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
- Requires knowledge skill and mental development equivalent to completion of high school.
- Requires two (2) years of related office experience.
- Requires ability to speak read and write Polish at a colloquial skill level.
Work Hours:Mon-Fri 8:30am-5pm 1 hour unpaid lunch.
Headquarter Location:2701 W Lake St Melrose Park Illinois 60160
Family and Community Services
Region 1 North
Clerical
West Suburban FCRC/Cook County
Work County:Cook
Posting Group:Office & Administrative Support; Social Services
About the Agency: The Illinois Department of Human Services uplifts individuals and communities across Illinois. Our mission is to respond to the needs of all people in Illinois so they can lead healthy safe and enriched lives. Our vision is the future we are shaping with dignity and the well-being for everyone in Illinois. Our values are the principles that guide us as we work to remove systemic barriers and create lasting opportunities with Compassion Accessibility Responsibility and Equity.
As a State of Illinois Employee you will receive a robust benefit package that includes the following:
- A Pension Program
- Competitive Group Insurance Benefits including Health Life Dental and Vision Insurance
- 3 Paid Personal Business Days annually
- 12 Paid Sick Days annually (Sick days carry over from year to year)
- 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
- Personal Sick & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
- 13 Paid Holidays annually 14 on even numbered years
- Flexible Work Schedules (when available dependent upon position)
- 12 Weeks Paid Parental Leave
- Deferred Compensation Program - A supplemental retirement plan
- Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP) Dependent Care Assistance Plan (DCAP)
- Federal Public Service Loan Forgiveness Program eligibility
- GI BillTraining/Apprenticeship Benefits eligibility for qualifying Veterans
- 5% Salary Differential for Bilingual Positions
- Commuter Savings Program (Chicago only)
For more information about our benefits please follow this link: position DOES NOT contain Specialized Skills (as that term is used in CBAs).
APPLICATION INSTRUCTIONS
Use the Apply button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees a link is available at the top left of thehomepage in the blue ribbon.
Non-State employees should log in on the using the View Profile link in the top right of thehomepage in the blue ribbon. If you have never before signed in you will be prompted to create an account.
If you have questions about how to apply please see the following resources:
State employees: Log in to thecareer portalfor State employees and review theInternal Candidate Application Job Aid
Non-State employees: on click Application Procedures in the footer of every page of the website.
State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.
The main form of communication will be through email. Please check your junk mail spam or other folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
Required Experience:
IC
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